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Aon

Global risk, retirement, health solutions provider

Underwriting Specialist 2

UnderwritingConfirmed live in the last 24 hours
Full-timeFort Wayne, IN, USA

About the Job

Requirements

  • At least 1 year of office and/or administrative experience.
  • Customer service experience, including verbal and telephone skills.
  • Strong organizational and interpersonal skills with attention to detail.
  • Ability to work with frequent and multiple policy, procedure, and regulation changes.
  • Proficiency in accurately and quickly entering alphabetic and numeric information.
  • Knowledge of basic office equipment functions, including creating and maintaining files, printing, copying, faxing, phone messaging, and voicemail.
  • A Property and Casualty license is preferred and must be obtained within 6 months of hire.
  • A high school diploma or equivalent is required.

Responsibilities

  • Answer client phone calls received within the division and communicate program guidelines and answer questions about specific programs.
  • Review, evaluate, and approve insurance applications and related documents.
  • Follow up with clients or agents for pending information needed to complete submissions, following cash-with-application program guidelines.
  • Prepare files for renewal solicitation; verify accounts remain within underwriting guidelines; order loss runs and send non-renewals as needed.
  • Communicate with policy operations about tasks needed to bind an account or complete a client request.
  • Develop and maintain constructive working relationships with underwriters, marketing professionals, brokers, and policy operations associates to provide high-quality client service.
  • Assist with reviewing and assigning emails in shared unit mailboxes, including e-commerce website transaction confirmations.
  • Meet minimum performance standards determined by key performance indicators.
  • Support a tier-based phone support system by answering calls from agents or insureds as needed.

Desired Qualifications

  • One to two years of insurance industry experience is preferred.
  • A college degree is preferred.

About the Company

Aon

Global risk, retirement, health solutions provider

Aon provides risk management, retirement, and health solutions to businesses, governments, and individuals by offering consulting, brokerage, and software. It uses data and analytics to tailor insights across risk assessment, benefits design, and workforce optimization. Its global, diversified service mix and data-driven approach allow it to deliver more integrated risk, retirement, and health solutions than firms focusing on a single area. Its goal is to shape decisions for the better and protect and enrich lives worldwide.

Company size
10,001+
Company stage
IPO
Headquarters
London, United Kingdom
Founded
1919

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