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The Salvation Army

Christian social services nonprofit

Support Worker

Residential & Direct SupportPosted on Nov 10
Part-timeMontreal, QC, Canada$19.09 - $28.64

About the Job

Requirements

  • A post-secondary diploma, certificate, or bachelor's degree in a helping profession, completed or in progress.
  • One to three years of psychosocial intervention experience, particularly with women in difficulty.
  • Good knowledge of community resources and the health and social services network.
  • Proficiency with Word, Outlook, and Excel.
  • Fluency in spoken and written French and intermediate spoken and written English.
  • Ability to work independently and as part of a team.
  • Organization, empathy, and sound judgment.
  • Integrity, initiative, adaptability, interpersonal skills, and emotional maturity.
  • The selected candidate must undergo a criminal background check with satisfactory results as a condition of employment.

Responsibilities

  • Welcome, integrate, and support women through stabilization, individual démarches, and daily activities.
  • Meet residents’ basic needs during their stay.
  • Listen to residents and build relationships of trust.
  • Support residents’ social reintegration efforts and efforts to end homelessness.
  • Act as an intermediary between residents and public institutions, frontline workers, and government services.
  • Help ensure the safety of women and their children through presence and timely interventions.
  • Manage crises and resolve conflicts.
  • Plan, organize, and lead activities that promote social reintegration.
  • Manage and distribute medication in accordance with the applicable policy at L’Abri.
  • Answer calls, provide information, and direct people and residents to appropriate resources.
  • Participate in meetings, conferences, or training sessions at the employer’s request.
  • Ensure compliance with L’Abri d’espoir’s policies and procedures.
  • Perform other related duties requested by the supervisor.
  • Carry out the role’s responsibilities professionally and ethically in accordance with The Salvation Army’s mission, vision, values, and L’Abri d’espoir’s local commitment.

Desired Qualifications

  • Knowledge of other software is an asset.
  • Knowledge of a third language is an asset.
  • A current workplace first aid certificate (CSST) is an asset.

About the Company

The Salvation Army

Christian social services nonprofit

The Salvation Army is an international Christian nonprofit delivering social services through regional territories. The organization provides emergency assistance, shelters, rehabilitation, youth programs, disaster response, community services, worship, and thrift retail. It serves individuals and families in need, donors, volunteers, congregations, and communities across its service territories. Its operating model centers on locally delivered programs supported by territorial leadership, fundraising, retail operations, logistics, facilities, and administration. Teams work across social services, counseling, retail, logistics, fundraising, ministry, facilities, finance, and community programs. Teams support coordinated daily delivery.

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