Full-Time
Unit Secretary
Jefferson Health
Academic health system
No salary listed
Lansdale, PA, USA
In Person
Bachelor's
 Medical, Clinical & Veterinary (1) |
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- Related secretarial and computer experience is required.
- Knowledge of medical terminology is required or recommended in the minimum qualifications.
- Knowledge of cultural awareness and the ability to convey respect and connect effectively with people from diverse backgrounds are required.
- Understanding of effective communication concepts, tools, and techniques, including accurately transmitting, receiving, and interpreting ideas, information, and needs, is required.
- Ability to use patient- and family-centered practices and collaborate respectfully with patients, families, and designated care partners is required.
- Ability to lift and carry 40–50 pounds, including pushing or pulling patients and performing lateral transfers, is required.
- Frequent to continuous standing and walking is required; patient transporters may walk 8–10 miles per shift.
- Ability to perform role-specific physical activities, including kneeling, bending, squatting, and cardiopulmonary resuscitation, may be required.
- Ability to work the stated day shift is required.
- Perform clerical duties, including data entry into the Hospital Information System, to support unit operations.
- Support overall unit flow by answering incoming calls, organizing information, and completing duties related to patient admission, transfer, and discharge.
- Collaborate with unit-based clinical staff and other departments to coordinate off-unit testing and appointments.
- Work with unit leadership and supply chain to support the unit’s inventory needs.
- Interact with co-workers, visitors, patients, families, and other staff in accordance with organizational values and inclusion practices.
- Follow established protocols and individual performance requirements to minimize risk of harm to patients and others.
- Communicate with and support the interprofessional team, patients, families, and designated care partners.
- Maintain regular communication with the charge nurse to meet unit needs.
- Monitor the electronic patient bed system for admission and discharge bed flow, assign admissions, complete staffing assignments when needed, and request patient transport.
- Coordinate patient appointments and testing in the acute care setting, including transportation, and may coordinate patient discharge appointments.
- Perform clerical functions to support the department and maintain complete and organized medical records.
- Organize the work environment for effective and efficient department operations.
- Process medical orders to facilitate implementation of the patient care regimen.
- Use information technology to communicate, manage knowledge, mitigate errors, and support ethical decision-making.
- Respond actively during unit emergency codes by calling the emergency response dispatcher and helping the team gather equipment such as electrocardiogram equipment, glucometers, crash carts, suction equipment, and flushes.
- Troubleshoot equipment failures, attempt resets, and refer unresolved issues to the appropriate on-call repair team.
- Participate in unit committee meetings in addition to staff meetings.
- Monitor the tube station for incoming and outgoing items, including medications and cardiac-monitor strips, and dispense items accordingly.
- Comply with hospital policies and procedures and perform other related duties as assigned.
- A high school diploma or equivalent is preferred.
- Data entry experience is preferred.
- Knowledge of medical terminology is highly recommended.
Jefferson Health is an academic health system serving Philadelphia, South Jersey, and surrounding communities. The system delivers hospital, specialty, primary, emergency, outpatient, research, and professional education services across its care network. It serves patients, families, clinicians, students, researchers, and regional communities. Its operating model centers on clinical care integrated with university education, research, physician practices, and shared health-system operations. Teams work across nursing, physicians, allied health, research, education, technology, facilities, administration, and patient access. This structure supports consistent delivery across the organization.
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