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Hello Fresh

Meal-kit delivery service with subscriptions

Senior Demand Planner

Supply Chain ManagementConfirmed live in the last 24 hours
Full-timeToronto, ON, CanadaCA$72.5k - CA$82.5k

About the Job

Requirements

  • Have 3–5 years of relevant supply chain experience in demand planning, supply planning, or similar roles.
  • Hold a bachelor's degree in Engineering, Supply Chain Management, Business, Economics, Statistics, or a related field.
  • Be proficient in demand planning software and tools, including Google Sheets, Excel, SQL, Python, and Tableau.
  • Have strong analytical and problem-solving skills.
  • Have communication and interpersonal skills to collaborate effectively with cross-functional teams.
  • Be able to handle multiple projects and assignments, prioritize work, achieve objectives, and meet deadlines.
  • Work effectively in a high-pressure, fast-paced, and constantly changing environment.
  • Disclose any concerns about exposure to food ingredients, including meat, during the hiring process, if applicable.

Responsibilities

  • Forecast topline long-term and medium-term scenarios to support business decisions, considering marketing initiatives, the product pipeline, and market conditions.
  • Develop, monitor, and adjust demand forecasts, including new product and SKU forecasting and box/recipe forecasting, using historical data and market trends.
  • Analyze forecast accuracy using root cause analysis, Pareto analysis, and other tools to investigate forecast misses, and implement improvements to minimize future forecast errors.
  • Use statistical and analytical tools, including exponential smoothing models, bottom-up/top-down forecasting, and moving averages, to predict future demand patterns.
  • Work with the marketing and product teams to understand promotional plans, new product launches, and market trends.
  • Support upcoming business-to-business forecasting and order management initiatives, and develop processes and tools for their smooth launch and downstream execution.
  • Drive relevant technology implementation to modernize and improve the efficiency of the demand planning domain.
  • Coordinate with supply planning to align SKU-level forecasts with demand forecasts.
  • Communicate demand plans and adjustments to relevant stakeholders.
  • Develop and present weekly and monthly Demand Planning key performance indicators, including forecast accuracy metrics.
  • Identify opportunities for process improvement within the demand planning function.
  • Maintain resource/reference files and update existing tools weekly.
  • Perform other duties as assigned.

Desired Qualifications

  • Proficiency with Python and Tableau.
  • Experience in a startup or high-growth environment.
  • Strong attention to detail and organizational skills.
  • Knowledge of the meal kit and/or ready-to-heat industry.
  • Completed or currently pursuing a supply chain or demand planning certification.

About the Company

Hello Fresh

Meal-kit delivery service with subscriptions

HelloFresh provides meal kits that deliver fresh, pre-portioned ingredients and chef-curated recipes to customers’ doors through a subscription service. Customers choose from a weekly menu of meals and dietary options (vegetarian, low-calorie, family-friendly), select their delivery day, and receive ingredients and step-by-step instructions to cook at home. The service eliminates meal planning and grocery shopping and can be flexibly managed—subscribers can skip weeks or cancel anytime. The company differentiates itself with a broad, customizable menu, focus on fresh produce and sustainable sourcing, and convenience for busy households. Its goal is to make home cooking easy, healthy, and accessible while providing flexible, affordable meal options.

Company size
10,001+
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2011

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