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Scottish Water

Scotland's public water and sewerage utility

Change Lead - Information Management

Business OperationsConfirmed live in the last 24 hours
Full-timeStepps, Glasgow, UK

About the Job

Requirements

  • Experience in information governance, document management, digital systems, or structured operational environments.
  • Experience supporting organisational change, user adoption, and embedding new ways of working.
  • A valid UK driving licence is required for driving on Scottish Water business and claiming business mileage expenses.
  • Employees must be Scottish taxpayers; the employee's home address must be in Scotland, or they must commit to moving there within their first three months.

Responsibilities

  • Support implementation and embedding of the Project Delivery Information Management Strategy, establishing governance, standards, controls, and ways of working across the capital delivery lifecycle, Common Data Environment, and wider digital ecosystem.
  • Translate information-management principles into practical, user-focused ways of working, ensuring information is trusted, structured, and accessible through consistent metadata, taxonomy, and document control.
  • Lead assurance, process improvement, and change to help teams embed new systems, processes, and behaviours into day-to-day delivery.
  • Collaborate with delivery teams, Portfolio Management, digital colleagues, and delivery partners to build shared understanding and establish consistent information-management practices across Capital Investment.
  • Implement information governance, standards, and controls throughout the project lifecycle, ensuring high-quality, compliant, and accessible information in the Common Data Environment and wider digital ecosystem.
  • Drive adoption of Autodesk Forma and support migration and validation of data from legacy systems such as SharePoint.
  • Develop practical, joined-up solutions and champion clear communication, user engagement, and training to enhance information-management capability across the organisation.
  • Lead assurance and continuous-improvement activities, align with ISO 19650 standards, monitor performance through KPIs and user feedback, and identify opportunities to improve adoption, efficiency, and service delivery.
  • Support integration of information management with wider digital and portfolio-management processes to maximise value from data and digital investments.

Desired Qualifications

  • A strong understanding of governance and operational controls, including ISO 19650.
  • Experience with Common Data Environment or document platforms.
  • Relevant information-management, governance, or change qualifications.

About the Company

Scottish Water

Scotland's public water and sewerage utility

Scottish Water provides Scotland’s water and sewerage services to about 2.46 million households and 150,000 business customers, through a core regulated service, a licensed retail subsidiary (Business Stream), and Scottish Water Horizons for non-regulated work. It delivers drinking water and treats wastewater, funded by customer charges (households via council tax) and by Business Stream for businesses; Horizons handles non-regulated projects. The company is government-owned and regulated by WICS (economics), SEPA (environmental), and DWQR (drinking-water quality), with accountability to the Scottish Parliament. Its goal is to reliably supply water, collect and treat wastewater, invest in essential infrastructure, meet environmental and drinking-water standards, and provide clear public accountability.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Stepps, United Kingdom
Founded
2002

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