PalmPay

Fintech platform enabling transfers, payments, credit

In-shop Sales Promoters

Field SalesConfirmed live in the last 24 hours

Full-timeOgun State, NigeriaNGN70k /mo

About the Job

Requirements

A minimum of an Ordinary National Diploma, National Certificate in Education, or equivalent qualification is required.
Prior experience in sales, field marketing, retail banking, or telecom product sales is an advantage.
Strong communication, persuasion, and negotiation skills are required.
Ability to work in a fast-paced retail environment with daily customer interaction is required.
Basic understanding of consumer lending and mobile phone markets is preferred but not required.
Computer literacy and ability to use smartphones or digital onboarding tools effectively are required.
A result-driven mindset focused on meeting and exceeding sales targets is required.
A customer service mindset, confidence, resilience, ability to build rapport quickly, accountability, professionalism, goal orientation, and strong follow-through are expected.

Responsibilities

Actively approach and engage walk-in customers at designated mobile phone store locations to promote Flexi MFB’s mobile installment financing product.
Explain product features, payment plans, eligibility criteria, and financing terms clearly and professionally.
Assist customers with onboarding, application submission, and required documentation.
Provide accurate information, answer customer inquiries, and address concerns to ensure a seamless experience.
Work with store staff and Flexi MFB operations teams to support efficient loan processing and approvals.
Track daily leads, applications, conversions, and other assigned sales metrics.
Follow up with pending customers to support completion of applications and final approvals.
Comply with Flexi MFB sales guidelines, customer verification processes, and know-your-customer requirements.
Represent the Flexi MFB brand professionally while maintaining customer satisfaction and service standards.

Desired Qualifications

Prior experience in sales, field marketing, retail banking, or telecom product sales.
Basic understanding of consumer lending and mobile phone markets.

SALES PROMOTERS/AGENTS

About the Role

Flexi Microfinance Bank is expanding its Mobile Installment product nationwide and seeking enthusiastic, customer-focused Sales Agents to join our team. In this role, you will be stationed at designated Mobile Phone Store outlets, engaging walk-in customers, promoting our phone financing solution, and guiding them through the onboarding and application process.
This role requires strong communication skills, persuasive selling ability, and a passion for helping customers access mobile devices through flexible payment plans.

Key Responsibilities:

Actively approach and engage walk-in customers at the designated Mobile Phone Store location to promote Flexi MFB’s mobile installment financing product.
Explain product features, payment plans, eligibility criteria, and financing terms in a clear and professional manner.
Assist customers with onboarding, application submission, and required documentation.
Provide accurate information, answer customer inquiries, and address concerns to ensure a seamless experience.
Work closely with store staff and Flexi MFB operations teams to ensure efficient loan processing and approvals.
Track daily leads, applications, conversions, and other assigned sales metrics.
Follow up with pending customers to ensure completion of applications and final approvals.
Ensure compliance with Flexi MFB sales guidelines, customer verification processes, and KYC requirements.
Represent the Flexi MFB brand professionally while maintaining strong customer satisfaction and service standards.

Requirements

Minimum of OND, NCE, or equivalent qualification.
Prior experience in sales, field marketing, retail banking, or telecom product sales is an added advantage.
Strong communication, persuasion, and negotiation skills.
Ability to work in a fast-paced retail environment with daily customer interaction.
Basic understanding of consumer lending and mobile phone markets (preferred, but not required).
Computer literacy and ability to use smartphones or digital onboarding tools effectively.
Result-driven mindset with a focus on meeting and exceeding sales targets.

Key Competencies

Customer service mindset
Confidence and resilience
Ability to build rapport quickly
Accountability and professionalism
Goal-oriented with strong follow-through

Compensation & Benefits

Competitive guaranteed monthly basic salary of N70,000
Unlimited bonuses and sales Commission based on phone installment sales (N1,000 per phone sold)
Training, coaching, and growth opportunities
Performance incentives and rewards

PalmPay Limited Talent Acquisition Privacy Notice

About the Company

PalmPay

Fintech platform enabling transfers, payments, credit

PalmPay is a fintech platform in Africa that provides digital financial services through a mobile app and a wide agent network. It lets users perform money transfers, pay bills, and access credit and insurance, aiming to make financial services easy to use and accessible even in remote areas. The service works by combining a mobile app with a network of over one million agents and merchants, plus partnerships with smartphone brands, to reach users who lack traditional banking. It uses technologies like artificial intelligence and big data analytics to tailor services and improve security for users. PalmPay differentiates itself with its expansive agent footprint, strong focus on financial inclusion, and strategic partnerships that scale across markets. Its goal is to become a financial superapp that covers a broad range of needs for its growing user base across Africa and into new markets.

Company size: 1,001-5,000
Company stage: Series A
Total funding: $240M
Headquarters: Lagos, Nigeria
Founded: 2018

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