Full-Time

Bilingual Customer Service Specialist

Spanish, Multi-Location

Updated on 9/3/2026

Deadline 11/5/26
Sherwin-Williams

Sherwin-Williams

10,001+ employees

Global paint and coatings manufacturer

Compensation Overview

$19.85/hr

No H1B Sponsorship

Plymouth, MN, USA

In Person

Work is assigned to stores within a 15-mile radius of the Plymouth store.

Bachelor's

Category
Retail (1)
Required Skills
Sales
Customer Service

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Requirements
  • Must be at least eighteen years of age.
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Must be able to read, write, comprehend, and communicate in English.
  • Must be able to read, write, comprehend, and communicate in Spanish.
  • Must have a valid, unrestricted driver's license.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds on occasion.
  • Must be willing to work all scheduled hours, including evenings and weekends, with or without reasonable accommodation.
  • Internal Sherwin-Williams candidates must have received at least a Meets Expectations rating on their most recent performance appraisal.
  • Internal Sherwin-Williams candidates must have completed all HR Cloud eLearning courses required for their current position.
Responsibilities
  • Ensure high levels of customer satisfaction through sales service.
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
  • Build productive trust relationships with wholesale and retail customers.
  • Process sales transactions accurately and consistently with policies and procedures.
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
  • Maintain precise work order files and formulas.
  • Pull appropriate products from the sales floor or warehouse.
  • Tint and mix products as needed to customer specifications.
  • Stock shelves and set up displays.
  • Clean store equipment.
  • Load and unload delivery trucks.
  • Assist in making deliveries as needed.
  • Maintain assigned areas in an in-stock and presentable condition.
  • Remain knowledgeable about products offered and discuss available options.
  • Comply with inventory control procedures.
  • Suggest ways to improve sales.
Desired Qualifications
  • Have at least a high school diploma or GED.
  • Have at least one year of experience working in a delivery, retail, or customer service position.
  • Have previous work experience selling paint and paint-related products.
  • Have previous work experience operating tinting and mixing equipment.

Sherwin-Williams is a global paint and coatings company that sells branded and private-label coatings to professional, industrial, commercial, and consumer customers. Its products cover architectural, industrial, packaging, and transportation markets and are distributed through more than 5,000 company-operated stores and facilities across the U.S., Canada, the Caribbean, and Latin America, with engineered coatings supplied to over 120 countries. The company emphasizes quality, customer service, and digital access to simplify ordering and support, backed by a large workforce and diverse supplier partnerships. Its goal is to maintain leadership in the coatings industry by expanding globally, improving customer satisfaction, and delivering reliable products and services.

Company Size

10,001+

Company Stage

IPO

Headquarters

Cleveland, Ohio

Founded

1866

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Simplify Jobs

Simplify's Take

What believers are saying

  • Q2 2026 sales rose 7.5% to $6.79 billion; guidance increased.
  • September 1, 2026, Paint Stores Group price hike supports margins.
  • Mercedes-Benz Canada named Sherwin-Williams preferred finishes partner on July 31, 2026.

What critics are saying

  • Pennsylvania DEP fined Rochester Plant $124,700; repeated violations invite tighter oversight.
  • July 2026 Axalta bid failure leaves competitors consolidating without Sherwin-Williams.
  • Jamaica manufacturing shutdown through 2027 signals operational complexity and supply-chain fragility.

What makes Sherwin-Williams unique

  • Sherwin-Williams owns nearly 5,000 stores, controlling contractor demand and pricing.
  • Its brands span Sherwin-Williams, Valspar, Krylon, Minwax, and automotive refinishes.
  • Trade programs like Design+ and Mercedes-Benz Canada deepen specification lock-in.

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Benefits

Performance Bonus

Growth & Insights and Company News

Headcount

6 month growth

6%

1 year growth

6%

2 year growth

6%
Kitchen & Bath Design News
Aug 22nd, 2026
Sherwin-Williams unveils program aimed at trade pros.

Sherwin-Williams unveils program aimed at trade pros. August 22, 2026 CLEVELAND, OH - The Sherwin-Williams Company, the Cleveland-based supplier of paints, coatings and related products, has launched the "Sherwin-Williams Design+ Trade Program," an initiative that provides designers and architects with exclusive benefits and resources, the company announced. The program, said company officials, includes complimentary samples, special trade pricing, and free delivery to personalized account support and designer-exclusive color tools. "The Sherwin-Williams Design+ Trade Program is designed to stand beside every thoughtful decision and intentional detail of a designer's work," said Sue Wadden, director of color marketing at Sherwin-Williams. "With exclusive benefits, expert resources and a legacy of color expertise, we're empowering designers and architects to achieve their vision and bring their ideas to life with ease, efficiency and confidence." Members will receive complimentary on-site delivery on qualifying orders, along with exclusive trade pricing on industry-leading products, the company said. Designers can order large, designer-exclusive complimentary color samples and access professional-grade tools to support specification and visualization, officials added.

European Coatings
Aug 13th, 2026
Sherwin-Williams ends paint manufacturing in Jamaica and shifts to distribution model.

Sherwin-Williams ends paint manufacturing in Jamaica and shifts to distribution model. Sherwin-Williams has ceased production at its White Marl facility in St. Catherine, Jamaica, transitioning the local operation to a distribution-only model. Products previously manufactured on-site will be imported through the company's existing supply chain. 13 August 2026 Sherwin-Williams has ended paint manufacturing at its White Marl facility in St. Catherine, Jamaica, with 31 July marking the final day of production at the site. The products previously made at the facility will now be manufactured at other Sherwin-Williams locations and imported into Jamaica via the company's existing supply chain. The specific facilities that will take over production have not been identified. According to reports, the White Marl operation had produced architectural, automotive, and industrial finishes, including products in the "Kem" line. The distribution centre at the site will remain operational, while decommissioning of the manufacturing portion is expected to continue into 2027. Operations and employment in Jamaica to continue Sherwin-Williams stated that distribution will be maintained from St. Catherine and Montego Bay, and the company's 24 company-owned retail stores across Jamaica will remain open. The company said it does not expect the transition to disrupt product supply. Regarding staffing, the company indicated that 21 employees entered consultations related to the closure. Of these, seven were transferred to other positions and 14 were separated. Sherwin-Williams stated it will continue to employ approximately 180 people in Jamaica. Strategic review cited as reason for closure The company said the decision followed a review of its operations and long-term strategy, and was not related to the performance of the St. Catherine plant or its employees. Sherwin-Williams' 2025 annual report filed with the US Securities and Exchange Commission had listed one Consumer Brands Group manufacturing facility and one distribution facility in Jamaica, alongside paint stores operated as part of its Caribbean network.

GASP
Aug 11th, 2026
This is how much DEP fined Sherwin-Williams for air quality violations at Rochester Plant.

This is how much DEP fined Sherwin-Williams for air quality violations at Rochester Plant. The Pennsylvania Department of Environmental Protection (DEP) this week announced it entered into a Consent Order and Agreement with The Sherwin-Williams Manufacturing Company to resolve air quality violations at its Rochester Plant in Beaver County. According to a press release issued Tuesday, Sherwin-Williams will pay a total $124,700 civil penalty within 30 days of receiving the fully executed consent order. The air quality violations first came to light thanks to investigative reporting by KDKA's Meghan Schiller after neighbors sounded the alarm over what they described as persistent chemical smell. The consent order addresses violations related to: * Failure to install and operate air cleaning devices in a timely manner * Air contaminant source construction/installation without proper plan approval * Missed required startup notifications * Failure to perform required monitoring and recordkeeping under permit and plan approval conditions * Issues tied to required control equipment startup timelines and stack testing In addition to the $124,700 civil penalty, the agreement establishes stipulated penalties for future violations. For example, Sherwin-Williams will be fined $1,000 per day per violation for failing to meet any of the agreement deadlines, including those associated with the installation and operation of a Thermal Oxidizer and South Tank Truck Area Carbon Adsorber. The agreement remains in effect until DEP determines Sherwin-Williams has completed all required corrective actions and paid all required penalties. Editor's Note: For those who'd like to take a deeper dive, you can access the full agreement here.

Coatings World
Aug 7th, 2026
Sherwin-Williams launches ControlTech for growing chemical containment demands.

Sherwin-Williams launches ControlTech for growing chemical containment demands. Sherwin-Williams' advanced coating systems provide robust protection for secondary containment areas: keeping assets, people, the environment, and compliance safe. August 7, 2026 Editor, Coatings World As regulatory expectations around secondary containment in chemical storage continue to evolve, Sherwin Williams Protective and Marine Coatings has launched a new range of systems designed to provide comprehensive, compliant protection, tailored to a versatile set of applications. The ControlTech range of chemical-resistant coating systems protect concrete containment areas and the surrounding environment from hazardous chemicals, fuels, and oils when tanks or pipes fail. It comes at a time of increasing international focus on protecting water sources and soil from industrial processes. CIRIA C736, in the UK, and Germany's Water Resources Act (WHA), for example, both highlight the importance of effective secondary containment design. While regulations and guidance differ between markets, the underlying principle is the same: facilities handling chemicals must have appropriate systems to contain potential releases and minimise environmental impact in place. ControlTech Systems have been developed to support these requirements. They provide a structured range of chemically resistant flooring and containment solutions for industrial environments where accidental spills, leaks or splashes could pose a risk to infrastructure, workers and the environment. What is secondary containment? Secondary containment is a backup barrier designed to capture chemical spills or leaks from primary storage, preventing them from penetrating into the substrate or reaching the environment if a tank, pipe or storage vessel fails. Typically, it consists of a sealed, chemical-resistant barrier applied to the areas hazardous substances are stored, handled or transferred, such as concrete floors, bunds, tank bases and loading areas. Such systems protect people, infrastructure and watercourses, while helping organisations to reduce the risk of environmental damage, regulatory penalties, and costly clean-up operations, as well as reputational harm. What is ControlTech? ControlTech is a range of specialist coating technologies designed to withstand specific chemical exposures. It has been developed around recognised containment principles, including the need to consider worst-case spill scenarios, and features nine separate systems across three chemical resistance profiles: * Epoxy-based systems, for durable protection for concrete in standard containment areas with moderate chemical exposure, such as manufacturing floors, storage areas and bunds; * Novolac epoxy systems with enhanced chemical resistance for more aggressive environments, including chemical processing areas and containment zones exposed to corrosive substances; * Vinyl ester systems provide advanced protection for the most demanding applications involving highly aggressive chemicals or severe exposure conditions. Different system build-ups are available within each profile, depending on chemical resistance requirements, mechanical demands and operating conditions, enabling developers and operators to tailor the specification to their application. Michael Harrison, Global Product Director - Linings, said: "Secondary containment is a critical safeguard for any facility handling hazardous chemicals. A spill or leak from a storage vessel can have serious consequences for the environment, site operations and business reputation. By providing a robust barrier between chemicals and the surrounding environment, secondary containment systems help organisations protect their assets, support regulatory responsibilities and minimise the risks associated with accidental releases. "The ControlTech range of systems brings our established coating technologies into a clearly defined range, helping customers identify the right solution for the chemicals, operating conditions and risks at their facilities."

European Coatings
Aug 4th, 2026
Sherwin-Williams reports 7.5 % net sales growth in Q2 2026.

Sherwin-Williams reports 7.5 % net sales growth in Q2 2026. The coatings manufacturer has published its financial results for the second quarter of 2026, reporting consolidated net sales of USD 6.79 billion and a net income increase of 11.8 % year on year, with growth recorded across all three business segments. 4 August 2026 Sherwin-Williams has reported its financial results for the second quarter ended 30 June 2026. Consolidated net sales rose 7.5 % to USD 6.79 billion, with net income reaching USD 843.6 million, or 12.4 % of net sales. EBITDA increased 13.8 % to USD 1.43 billion, representing 21.1 % of net sales. The sales increase was attributed to higher net sales across all three reportable segments, including a contribution from the October 2025 acquisition of Suvinil, and was partially offset by rising raw material costs and higher employee-related expenses. Segment results and pricing actions The Paint Stores Group reported net sales up 5.1 % to USD 3.89 billion, with same-store sales growth of 4.2 % and a double-digit percentage increase in protective and marine coatings. The Consumer Brands Group saw net sales grow 21.5 % to USD 983.5 million, supported by the Suvinil acquisition and favourable currency effects. The Performance Coatings Group posted a 6.3 % net sales increase to USD 1.91 billion, with General Industrial and Automotive Refinish each recording high-single digit percentage growth. In response to broad-based cost inflation, the company announced an 8 % price increase in the Paint Stores Group effective 1 September 2026. For the full year 2026, Sherwin-Williams raised its guidance, projecting consolidated net sales up a mid to high-single digit percentage and adjusted diluted net income per share in the range of USD 11.80 to USD 12.20.