Full-Time

Senior Systems Engineer

Updated on 4/30/2024

Otter.ai

Otter.ai

51-200 employees

AI-powered real-time transcription and note-taking

AI & Machine Learning
Education

Senior

Mountain View, CA, USA

Required Skills
Python
Communications
Git
Computer Networking
AWS
Terraform
Requirements
  • Bachelor's degree in Computer Science or related field
  • 4+ years of system administration experience with SaaS tools and cloud infrastructure
  • Proficient with CLI tools and scripting languages (Shell, Python, Terraform)
  • Advanced knowledge of OS X, MDM, endpoint security, system logging, computer networking, and identity access management systems
  • Familiarity with Git and public cloud infrastructure (preferably AWS)
  • Experience in enterprise security and SaaS product security
  • Strong communication and project management skills
  • Familiarity with compliance frameworks like SOC 2 or HIPAA
  • Led large projects from start to finish
  • Proven track record demonstrating strong teamwork while excelling in individual tasks
  • Previous experience in a fast-paced startup environment
  • Ability to coordinate with vendors and independently resolve issues
  • Skilled at troubleshooting employee issues and providing self-help resources
Responsibilities
  • Build and monitor cloud-native IT infrastructure
  • Proactively identify and mitigate weaknesses in systems
  • Streamline user onboarding and offboarding processes
  • Administer core IT tools including IDP, Google Workspace, MDM, JAMF, and security tools
  • Automate tasks through scripts and workflows
  • Provide escalation support for IT issues, both in-person and remotely
  • Troubleshoot A/V and network issues

Otter.ai offers an AI-powered note-taking and chat app that provides real-time transcription and voice meeting notes. It utilizes OtterPilot to automatically join meetings, write notes, and summarize discussions, while also offering collaborative AI intelligence through Otter AI Chat for messaging and content generation during meetings.

Company Stage

Series B

Total Funding

$73M

Headquarters

Mountain View, California

Founded

2016

Growth & Insights
Headcount

6 month growth

8%

1 year growth

24%

2 year growth

56%

Benefits

Competitive salary

Comprehensive stock and equity package

Hybrid Work Options

Company Gatherings

Comprehensive health care package (medical, dental, vision, life, disability)

PTO

401(k) retirement savings program