Operations Support Analyst

In this role, you'll serve as a trusted business partner, helping leaders understand performance trends and make informed decisions through data analysis and financial reporting. You'll work closely with the lead analyst and cross-functional teams to support budgeting, forecasting, and long-range planning initiatives. Success in this role requires strong analytical skills, a passion for problem-solving, and the ability to clearly communicate insights that drive business results.

If you enjoy working with data, uncovering trends, and contributing to strategic initiatives that impact a large organization, this may be the perfect opportunity for you.

What We Are Looking For

• Bachelor's degree in Business Management, Finance, Industrial Engineering, or a related field, or equivalent experience.
• 3-5 years of experience in a highly analytical role.
• Strong quantitative and analytical problem-solving skills.
• Experience analyzing sales, expenses, profitability, and operational performance metrics.
• Advanced knowledge of SQL and the ability to leverage data to address business challenges.
• Experience applying statistical and analytical techniques to support decision-making.
• Strong Microsoft Office skills, particularly Excel and PowerPoint.
• Ability to communicate complex information clearly to a variety of audiences.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Collaborative mindset with a commitment to delivering excellent internal customer service.

You'll Go the Extra Mile If You Have

• Experience with Google Cloud Platform (GCP) or other cloud-based analytics environments.
• Experience developing automated reporting and dashboard solutions.
• Knowledge of forecasting, predictive analytics, or operational research methodologies.
• Experience working with large, complex datasets.
• Demonstrated success identifying process improvements that drive efficiency and business value.
• Experience supporting executive-level presentations and strategic planning initiatives.
• A continuous improvement mindset and a passion for finding innovative solutions.

• Support annual budgeting and long-range strategic planning processes.
• Develop and maintain financial and operational forecasts.
• Analyze sales, payroll, expense, and profit performance to identify trends and opportunities.
• Compare actual business results against plans and forecast expectations, highlighting key drivers behind variances.
• Prepare clear, concise financial reports, dashboards, and presentations for leadership audiences.
• Partner with business stakeholders to provide actionable recommendations that support organizational objectives.
• Identify opportunities to streamline planning, reporting, and analytical processes.
• Support the Lead Analyst with ongoing strategic and operational projects.
• Utilize data and analytical tools to improve workflow efficiency and support business decision-making.