Clinical Support & Patient Administration·Updated on Nov 13·
Full-timeWentzville, MO, USA$17.50 /hr
About the Job
Requirements
Experience in a healthcare or clerical/records role is preferred.
Strong attention to detail and the ability to manage multiple priorities are required.
The role requires maintaining confidentiality and working with sensitive information.
The role requires comfort with technology, document scanning, and electronic record systems.
A high school diploma or GED is preferred.
The role requires understanding and respecting the importance of confidentiality and HIPAA compliance.
The role requires comfort with electronic records and clerical systems.
Responsibilities
Receive and process medical record requests in compliance with HIPAA.
Log, prepare, and send records via mail, email, or fax accurately and professionally.
Prepare invoices for billed record requests and monitor timelines for release.
Scan and upload documents into the electronic health record (EHR) and audit scanned files for quality.
Support medical records audits, chart conversions, and purging projects.
Provide customer service via phone and email regarding health records.
For the Royal Oaks location, audit discharged patient records for completeness.
For the Royal Oaks location, perform quality checks to ensure all scanned materials are in the EHR system.
Desired Qualifications
Experience in a healthcare or clerical/records role is preferred.
A high school diploma or GED is preferred.
Keep Information Flowing and Care Connected as a Health Information Management Specialist
Behind every great healthcare team is a system of accurate, timely, and secure information. As a Health Information Management Specialist, you’ll help ensure that medical records are processed with precision and confidentiality—supporting care teams, protecting patient privacy, and helping keep our organization running smoothly. This is a key administrative role for someone who values details, deadlines, and the importance of health data.
This is a great opportunity for someone who: Thrives in a structured, detail-oriented environment, has strong organizational skills, and wants to play a vital role in maintaining the integrity of patient health information in a mission-driven behavioral healthcare setting.
Key Responsibilities:
Receive and process medical record requests in compliance with HIPAA
Log, prepare, and send records via mail, email, or fax with accuracy and professionalism
Prepare invoices for billed record requests and monitor timelines for release
Scan and upload documents into the EHR and audit scanned files for quality
Support medical records audits, chart conversions, and purging projects
Provide excellent customer service via phone and email regarding health records
Additional responsibilities for Royal Oaks location:
Audit discharged patient records for completeness
Perform quality checks to ensure all scanned materials are in the EHR system
High School/GED preferred
WORK EXPERIENCE
Experience in a healthcare or clerical/records role preferred
Strong attention to detail and ability to manage multiple priorities
Proficient in maintaining confidentiality and working with sensitive information
Comfortable with technology, document scanning, and electronic record systems
You’ll Be A Great Fit for This Role if You:
Are highly organized and dependable with a sharp eye for detail
Enjoy working behind the scenes to support excellent patient care
Understand and respect the importance of confidentiality and HIPAA compliance
Are comfortable working with electronic records and clerical systems
Want a role that blends independent work with mission-driven impact