Full-Time
Director of Food & Beverage
Food & Beverage
Mandarin Oriental Hotel Group
10,001+ employees
Operates luxury hotels and residences globally
No salary listed
Balearic Islands, Spain
In Person
Bachelor's
 Operations & Logistics (1) |
|---|
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- A minimum of 10 years in the food and beverage industry, including at least 6 years in senior roles managing high-volume, high-profile restaurant operations, particularly in luxury environments focused on quality and guest satisfaction.
- Demonstrated success managing large-scale, high-profile restaurant operations, working with top-tier chefs and luxury brands, and driving business growth.
- Strong financial expertise with the ability to manage large budgets, control costs, and drive profitability through strategic financial planning and cost-control measures.
- Exceptional leadership and organisational skills, with the ability to manage a large, diverse team in a fast-paced, high-pressure environment.
- Proven decision-making, planning, and analytical capabilities.
- Experience developing and executing strategic business and food and beverage plans that drive growth, profitability, and brand recognition.
- Ability to lead and facilitate change in the working environment, focusing on continuous improvement and operational efficiency.
- Excellent communication and interpersonal skills, with the ability to build relationships with high-net-worth individuals, influential guests, and internal stakeholders.
- Experience managing multicultural teams and working in diverse environments.
- Strong ability to lead a guest-focused environment and ensure personalised experiences that exceed expectations.
- Fluency in English.
- Strong prioritisation and organisational skills to meet deadlines and ensure effective project execution.
- Minimum 10 years of work experience, including at least 6 years of food and beverage experience.
- Minimum 4 years of work experience in a luxury hotel operation in a similar supervisory capacity.
- Lead the overall strategy and operations of the hotel’s food and beverage outlets, including restaurants, bars, in-room dining, and banqueting or catering.
- Oversee the daily operations of all food and beverage outlets, ensuring high standards in product quality, guest service, and operational efficiency.
- Manage the pre-opening, opening, ongoing operation, and post-season closing of all areas.
- Drive restaurant success by attracting external clientele, particularly from the luxury segment, and leveraging industry relationships, social networks, and innovative marketing strategies.
- Collaborate with Sales and Public Relations teams to execute the annual promotional schedule and create targeted programs that enhance profitability and brand image.
- Oversee the food and beverage budget, monitor costs, control expenses, and ensure profitability through financial planning and performance analysis.
- Monitor and analyse key performance metrics, including LQE and Mandarin Oriental Pillars, to optimise product quality, service levels, guest satisfaction, and operational efficiency.
- Ensure high standards of hygiene, cleanliness, and the overall guest experience.
- Manage multiple high-profile restaurant operations and large-scale events during peak volumes.
- Work closely with Michelin-starred chefs and luxury partners to enhance culinary offerings and position the brand as a leader in the luxury food and beverage sector.
- Lead, mentor, and develop the team through training programs that support continuous improvement and maintain a skilled, motivated workforce.
- Act as the face of food and beverage operations, build relationships with VIP guests, and serve as the primary point of contact for bookings and inquiries.
- Ensure personalised experiences for loyal clientele and exceed guest expectations.
- Drive brand awareness through social media strategies, engage guests, encourage feedback, and analyse digital campaign effectiveness to increase revenue and visibility.
- Assess competitor operations and local and global industry trends to identify continuous-improvement opportunities.
- Participate in public relations and promotional activities that enhance the image and profitability of the hotel’s food and beverage department.
- Work with the Public Relations team to implement initiatives that reinforce the brand’s prestige.
- A Bachelor’s degree in Hospitality Management or a similar field.
- Spanish language proficiency.
Mandarin Oriental Hotel Group operates a collection of luxury hotels, resorts, and residences around the world. Each property reflects the group’s oriental heritage and sense of place, delivering upscale accommodations and service to guests. The group’s core product is the management and operation of high-end hotels and residences; its properties typically feature refined design, premium amenities, and personalized guest experiences. The brand differentiates itself through its distinctive combination of luxury standards and oriental charm, with a focus on exceptional facilities, attentive staff, and consistent quality across locations, supported by a pipeline of new developments in desirable markets. The goal is to be widely recognized as the best global luxury hotel group by providing 21st-century luxury with oriental charm, growing through selective expansion while maximizing long-term profitability and shareholder value.
Company Size
10,001+
Company Stage
Acquired
Total Funding
$214.8M
Headquarters
Hong Kong
Founded
1963
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Simplify's Take
What believers are saying
- Forbes launched a debut collection featuring 14 Mandarin Oriental projects opening over 18 months.
- Manila Makati reopens November 2026, restoring a marquee asset in a top business district.
- Christian Wildhaber’s September 2026 Geneva promotion signals internal bench strength and operational continuity.
What critics are saying
- Boca Raton’s Mandarin Oriental development faces Chapter 11, judgments, and buyer lawsuits through 2026.
- Go-private removes public scrutiny, increasing execution risk if Jardine overextends capital into slow luxury cycles.
- Residual 2027 openings in Cortina, Rome, and Makati depend on flawless delivery; delays damage brand equity.
What makes Mandarin Oriental Hotel Group unique
- Mandarin Oriental won four 2026 Forbes five-star additions, leading luxury-brand recognition globally.
- Jardine privatised Mandarin Oriental in January 2026, enabling faster capital allocation and development.
- Its 46 hotels, 15 residences, and 39 homes span 29 countries, supporting geographic scarcity.
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Benefits
Health Insurance
Wellness Program
401(k) Retirement Plan
Flexible Work Hours
Professional Development Budget
Training Programs
Employee Discounts
Company Social Events
Growth & Insights and Company News
6 month growth
↑ 13%1 year growth
↑ 13%2 year growth
↑ 13%Christian Wildhaber appointed General Manager of Mandarin Oriental, Geneva. Mandarin Oriental, Geneva is pleased to announce the appointment of Christian Wildhaber as General Manager, effective September 1, 2026. With nearly three decades of experience in luxury hospitality, Christian Wildhaber joins Geneva after leading Mandarin Oriental, Jakarta since August 2025. A native of Vevey and fully trilingual, speaking fluent French, English, and German, he brings to the Geneva property extensive international expertise and a deep understanding of the expectations of a cosmopolitan and multicultural clientele. This knowledge has been acquired throughout a distinguished career that has taken him across Europe, the Middle East, and the Asia-Pacific region. Throughout his career, Christian Wildhaber has held a number of positions in the United Arab Emirates, Hong Kong, Sydney, and Guangzhou, where he developed recognized expertise in hotel operations, as well as in the opening, repositioning, and transformation of prestigious properties. Prior to joining Jakarta, Christian Wildhaber served as General Manager of Mandarin Oriental Palace, Luzern, where he successfully led the property's transformation, opening, and launch, contributing to its establishment as one of Switzerland's leading luxury hotels. Deeply connected to his Swiss roots and enthusiastic about joining the team at Mandarin Oriental, Geneva, Christian Wildhaber is delighted to return to an environment that reflects his own career journey: international in outlook and enriched by diverse cultures and experiences. He commented: "I am delighted to be returning to Switzerland and to be joining Mandarin Oriental, Geneva. International Geneva brings together people, cultures, and ideas from around the world, and I look forward to working alongside our colleagues to uphold the hotel's legacy of excellence and create exceptional experiences for our guests." His international career, collaborative leadership style, and unwavering commitment to operational excellence will further strengthen the hotel's position as one of the destination's premier luxury addresses...- Continue reading (Members Only) - Unlock Advantages with a LHN Membership - Read more here Small tip to landing good senior-level hotel management positions in 2026 & 2027. Many of its members have remained with Leading Hoteliers since the inception of its job lead service nine years ago. They continue to renew their memberships, staying on board even after securing new positions, and for good reason. Daily, its editors dispatch bulletins detailing new job vacancies, projects, and industry shifts, including hotel launches, expansions, strategies, and market trends. Leading Hoteliers recognize that numerous long-standing, senior-level members utilize these bulletins as conversation starters, reaching out to hotel chains and potential employers, sometimes with unsolicited applications and messages. LHN endorses such proactive engagement. It's an excellent, informal method to gain early interest from prominent hotel groups and upcoming projects, indicating your interest and broadening your opportunities for intriguing interviews or discussions about potential roles, particularly at the upper echelons of management. Its editors also keep these proactive efforts in mind, shaping many bulletins to cover "new openings, new projects, and new market developments." While membership spots for 2026 are limited, it's not too late to renew.- Read more here LEADING HOTELIERS NETWORK / JOBLEAD-SERVICE
Charlotte de Witte joins Mandarin Oriental's latest global Fan Campaign. August 13, 2026 Charlotte de Witte is taking her place alongside some of the world's most celebrated names in Mandarin Oriental's latest Fan Campaign. The Belgian techno powerhouse stars in the new campaign alongside Grammy-winning pianist Yuja Wang. The campaign launched globally on August 4. It explores what happens behind the scenes when artists spend their lives performing at the highest level. For Charlotte, that means long flights, late nights, and marathon DJ sets. Her appearance gives fans a look at the routines that help her stay ready for the next performance. Behind Charlotte's six-hour sets. Charlotte de Witte has built her career around an intense approach to techno. Her sets can stretch for six hours, demanding serious focus and stamina from the artist behind the decks. That side of her career sits at the center of the Mandarin Oriental campaign. Filmed at Mandarin Oriental Hyde Park in London and Mandarin Oriental, Bodrum, the campaign looks at how Charlotte prepares, recovers, and finds time to reset between performances. Rather than focusing only on the stage, the campaign looks at the quieter parts of her schedule. Those moments can be just as important when an artist spends much of their year travelling and performing. Charlotte also brings a very clear sense of routine to her work. She has previously spoken about the preparation and discipline behind her long sets, where there is little room to rely on shortcuts. Charlotte turns her routine into a guest experience. The collaboration goes beyond the campaign itself. Mandarin Oriental has created a new in-room dining experience inspired by Charlotte's post-performance routine. Called In-Room Dining: At Full Volume, the experience focuses on late-night dining for guests who are still awake long after most of the hotel has gone quiet. The menu takes inspiration from the kind of meal Charlotte might want after a long performance. It is designed around the idea of refuelling after a night spent on stage, travelling, or celebrating. The experience will be available at selected Mandarin Oriental properties around the world. These include locations in Dubai, Paris, Hong Kong, Tokyo, Amsterdam, Milan, and New York. For a DJ who can finish a set in the early hours of the morning, the concept makes plenty of sense. A different side of Charlotte de Witte. Charlotte's involvement also adds an interesting dimension to her growing profile outside the techno world. She has become one of the genre's most recognisable artists while continuing to build her own creative platform through KNTXT. Her career has also expanded beyond DJ sets, with the label becoming an important part of her vision for electronic music. Now, Mandarin Oriental is highlighting another part of that story. Instead of focusing on the festival stages and packed clubs, the campaign looks at what happens when the music stops. That contrast makes the campaign particularly interesting. Charlotte's public image is built around powerful techno sets and huge crowds. Here, fans get a glimpse of the quieter routines that help make those performances possible. Meanwhile, her appearance alongside Yuja Wang creates a connection between two very different performers. Both work in completely different musical worlds, yet their careers share a similar level of precision, preparation, and commitment. Mandarin Oriental's latest Fan Campaign captures that idea while bringing Charlotte's world into a completely different setting.
Emirates Palace Mandarin Oriental, Abu Dhabi invites guests to A palace-wide summer Spritz experience. News. This summer, Emirates Palace Mandarin Oriental, Abu Dhabi invites guests to experience the season through a journey of flavour, discovery and conviviality with the launch of Spritz & Friends, a vibrant palace-wide activation that brings together four of the destination's celebrated restaurants in one progressive cocktail experience. Created in collaboration with Aperol, the limited-time offering celebrates the timeless appeal of the Spritz while encouraging guests to explore the distinctive personalities of Hakkasan, Talea, Broadway and Strawfire, where each venue presents its own exclusive interpretation of the iconic summer cocktail. Running from 7 August until 30 September, Spritz & Friends brings together four distinctive dining destinations through one collaborative cocktail experience. Available across the four celebrated restaurants, the specially curated menu allows guests to discover eight exclusive Spritz creations crafted by the bar teams behind each venue, regardless of where they choose to dine, offering a diverse collection of flavours and styles within a single dining experience. Whether inspired by Japanese precision at Strawfire, contemporary American flair at Broadway, refined Italian traditions at Talea, or Hakkasan's signature East-meets-West approach, every cocktail has been thoughtfully crafted to reflect the identity of its home venue, offering guests a new flavour profile and a fresh perspective on one of the world's most recognisable aperitifs, while creating an experience that is as much about discovery as it is about the destination. Across the collaborative menu, guests can enjoy eight exclusive Spritz creations; from Strawfire's Shiso Spritz and Yuzu Spritz, Talea's Il Viaggio and Rosmarino Spritz and Broadway's La Birra Spritz and The Garden Spritz, to Hakkasan's Hakka Lemonade Spritz and un YUZUal Spritz. Complementing the cocktails is a curated selection of signature bar bites inspired by the culinary identity of each restaurant, from Talea's Mediterranean Bruschetta, Eggplant Parmigiana Arancini and Montanara, to Strawfire's Wagyu Gyoza, Korean Fried Chicken and Tomato & Asparagus Nori Tart, Hakkasan's Prawn Fritter, Salt and Pepper Squid, Soft Shell Crab with Red Chilli and Steamed Hakka Dimsum alongside Broadway favourites such as Pumpkin Buffalo Chicken Wings, Crispy Calamari with spiced mayo and Broadway Chips. Together, the thoughtfully paired food and drink offerings invite guests to linger a little longer while experiencing the diverse flavours that define Emirates Palace Mandarin Oriental, Abu Dhabi. Available daily from 7 August until 30 September, guests can enjoy any two Spritz cocktails from the collaborative menu for AED 88, or any two Spritz cocktails from the collaborative menu paired with one signature light bite for AED 108. Find your Hotel. Hotel type Hotel Location This August, Rosewood Abu Dhabi invites guests to discover a selection culinary launches alongside its signature... This summer, Emirates Palace Mandarin Oriental, Abu Dhabi invites guests to experience the season through a... AuditSite.ai is an AI-powered website growth advisor, identifying SEO, technical, content, UX, and AI search issues before they cost you...
Luxury hotel brands race into Ho Chi Minh City. Ho Chi Minh City in South Vietnam is heading for a major luxury hotel shake-up, with some of the world's best-known hospitality brands preparing new hotels, branded residences and resort developments. The pipeline signals a significant change for Vietnam's largest metropolis. International operators are rapidly expanding into lifestyle hotels, hotel-managed residences and large-scale leisure destinations. The biggest concentration remains in the city center, but the luxury map is also moving toward the Saigon River and Can Gio, on the outskirts of Saigon Current five-star hotel rates underline the opportunity. Ho Chi Minh City's average daily rate for five-star hotels reached about US$197 in the first quarter of 2026, according to Avison Young Vietnam, with occupancy running between 75% and 80%. Hotels: international brands move in. Nobu Hotel and Restaurant Ho Chi Minh is among the most anticipated arrivals. The hotel is scheduled to open in 2026 in a 40-story mixed-use tower in District 1. It will have 135 rooms and suites, a rooftop pool and fitness center, with the Nobu restaurant occupying the seventh floor. No precise date has been given so far... The Okura Prestige Saigon will bring the Japanese luxury brand to Vietnam for the first time. Located in the District 1, the property is planned with 250 rooms as part of the 40-story Satra Tax Plaza development. Facilities will include Japanese restaurants, all-day dining and a rooftop bar. Current hotel-opening trackers put the opening around October 2026, although the timing should be regarded as a target. The most distinctive project outside the central business district is Kempinski Saigon River. Kempinski's first Vietnamese hotel will have 90 guestrooms and 10 suites. Designed by Kengo Kuma & Associates, the property will draw on Vietnamese rural architecture and the surrounding river landscape. The hotel will feature a 1,500-square-meter spa, restaurants and a riverside bar. Guests will be able to reach it from central Ho Chi Minh City by a planned 45-minute speedboat journey. Kempinski currently lists the opening as 2027. Another major addition is The Ritz-Carlton, Saigon, planned for One Central Saigon opposite Ben Thanh Market. The hotel is expected to have 231 rooms, alongside a large collection of Ritz-Carlton branded residences. Its opening date is not confirmed, with the project generally regarded as a late-2020s development. Another long-delayed project remains on Ho Chi Minh City's luxury hotel radar. Mandarin Oriental, Saigon is still listed in Mandarin Oriental's development portfolio, with 228 rooms planned at Union Square in the heart of District 1. Originally announced with a 2020 opening, the project has yet to welcome guests and has no confirmed opening date. The future Mandarin Oriental has been in the making since 2018 and still no date for its opening (Photo: LC/Cleverdis) Branded residences become a major force. The Ritz-Carlton project illustrates another major trend: international hotel companies are increasingly entering the luxury residential market. The Ritz-Carlton Residences, Saigon is planned as part of One Central Saigon, with around 400 residence apartments. The development combines the Ritz-Carlton hotel with luxury residences, retail and office space in one of District 1's most prominent locations. Grand Marina, Saigon represents an even larger branded-residence play. The riverside development at Ba Son includes Marriott and JW Marriott branded residences, alongside commercial and lifestyle facilities. It is being delivered in phases, making it a longer-term addition to the city's luxury residential inventory rather than a single opening. The Opusk Residence, the final phase of The Metropole Thu Thiem, is another high-end residential project, with around 150 units and completion targeted around 2028. The growth of branded residences gives international hotel groups another way to capitalize on Vietnam's expanding affluent consumer base while creating accommodation with hotel-style services for owners and long-stay guests. The Ritz-Carlton Hotel and residences in construction (photo: LC/Cleverdis). Resorts push the luxury map outward. The biggest potential change to Ho Chi Minh City's luxury tourism landscape is taking place in Can Gio, southeast of the city center. The planned coastal destination will combine hotels, residences, entertainment and leisure facilities. Two Marriott International properties are central to the project. The Ritz-Carlton, Can Gio is planned with approximately 250 rooms, suites and pool villas, with an opening targeted for Q4 2027. The resort is expected to include six restaurants and bars, swimming pools, a spa, fitness facilities, Ritz Kids and event space. Beside it, Can Gio Marriott Hotel is planned with around 450 rooms and is also targeting Q4 2027. The hotel will feature restaurants and bars, a swimming pool, spa, M Club Lounge and meeting facilities. Together, the two properties would add approximately 700 rooms to the emerging coastal destination. The luxury resort pipeline also extends beyond the administrative boundaries of central Ho Chi Minh City. Indochine Residences at Meliá Ho Tram is planned for 2028, combining additional resort accommodation with two- and three-bedroom residences, duplexes and penthouses. Ho Chi Minh City's new luxury map. The development pipeline shows three distinct directions for the city's luxury market. District 1 remains the focus for internationally branded urban hotels, with Nobu and Okura joining the established luxury operators and Ritz-Carlton planned for the longer term. Thu Thiem and the Saigon River are emerging as luxury residential and lifestyle districts, led by Grand Marina and The Metropole. Can Gio could become the most transformative development of all, creating a new resort destination within the wider Ho Chi Minh City market. For travel companies, the implications are significant. The city will have more inventory for affluent leisure travelers, luxury groups, long-stay visitors and high-end MICE business. The competition will also become more international. Rather than simply adding five-star rooms, Ho Chi Minh City is building a broader luxury hospitality ecosystem, combining global hotel brands, branded residences and destination resorts. Ho Chi Minh City luxury pipeline. | Property | Type | Target opening | Keys / residences | | Nobu Hotel & Restaurant Ho Chi Minh | Luxury lifestyle hotel | 2026 | 135 rooms | | The Okura Prestige Saigon | Luxury hotel | 2026 | 250 rooms | | Kempinski Saigon River | Luxury hotel / riverside resort | 2027 | 100 rooms | | The Ritz-Carlton, Saigon | Ultra-luxury hotel | TBC, late 2020s | 231 rooms | | The Ritz-Carlton Residences, Saigon | Branded residences | 2028-29 | ~391 residences | | Grand Marina, Saigon - Marriott Residences | Branded residences | Phased | Part of major multi-phase development | | Grand Marina, Saigon - JW Marriott Residences | Branded residences | Phased | Part of major multi-phase development | | The Opusk Residence, The Metropole Thu Thiem | Luxury residences | ~2028 | ~150 units | | The Ritz-Carlton, Can Gio | Luxury resort | Q4 2027 | ~250 rooms/villas | | Can Gio Marriott Hotel | Luxury/upscale resort | Q4 2027 | ~450 rooms | | Indochine Residences, Meliá Ho Tram | Resort residences | 2028 | / |
Forbes Travel Guide has launched Debut and Curated discovery collections to expand its luxury travel offerings beyond traditional Star-Rated properties. The inaugural Debut collection features 14 Mandarin Oriental hotels and resorts opening over the next 18 months. The Debut collection showcases properties before launch, whilst the Curated collection includes luxury hotels and cruises in destinations where Forbes Travel Guide does not currently conduct Star Ratings. Properties in both collections undergo review to ensure alignment with Forbes Travel Guide's luxury criteria, though they are not Star-Rated. The profiles are clearly marked as sponsored to maintain transparency. The collections are available on ForbesTravelGuide.com and MeridianV, Forbes Travel Guide's platform for nearly 10,000 registered luxury travel advisors.