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Sapiens

SaaS insurance software for core processes

Database Administrator - MSSQL

Database AdministrationConfirmed live in the last 24 hours
Full-timeSpainNo salary listed

About the Job

Requirements

  • Six to ten years of hands-on database administration experience, primarily with Microsoft SQL Server in production environments.
  • Demonstrable experience supporting enterprise or managed-services customers under formal service-level agreements.
  • Bachelor's degree in Computer Science, Information Technology, or equivalent practical experience.
  • Eligibility to work in Spain.
  • A proven track record working for a Born-in-the-Cloud or Cloud-Native technology company is required.
  • Strong written and spoken English, with the ability to communicate directly with customer stakeholders.
  • Ability to troubleshoot systematically under production pressure, with clear escalation and handover discipline across shifts.
  • Ownership mindset, including validating changes before production and owning the rollback path.
  • Willingness to cross-skill into Oracle and other secondary database platforms.
  • Ability to document runbooks, knowledge-base articles, and post-incident notes.

Responsibilities

  • Provide 24×7 production support for Microsoft SQL Server estates across EMEA, GDPR, and US customers, including incident response, root-cause analysis, and service-level-agreement-bound resolution of P1/P2 issues.
  • Execute and validate customer scripts and data fixes against production and pre-production databases, including impact assessment, taking a backup or snapshot before execution, and owning the rollback path.
  • Perform backup, restore, and recovery operations; conduct periodic recovery testing and validate recovery time and recovery point objectives.
  • Perform database refresh, clone, and copy activities across environments, including masked refreshes for non-production.
  • Configure and monitor high availability and disaster recovery, and perform failover testing and recovery.
  • Monitor and tune performance, including query and index optimization, blocking and contention analysis, and capacity and growth management.
  • Deliver planned changes, including pre-implementation backups, implementation, post-implementation and post-patching validation within agreed maintenance windows.
  • Manage access and permissions, user provisioning, and privilege reviews.
  • Perform patching, upgrades, and migrations, including cloud migrations and version upgrades.
  • Automate routine operational tasks and contribute to self-healing and monitoring improvements.
  • Proactively analyze recurring incidents to identify and eliminate root causes instead of repeatedly remediating them.
  • Own day-to-day operation, availability, and performance of Microsoft SQL Server estates hosted on Azure and AWS.
  • Build working capability on Oracle, PostgreSQL, and MySQL as secondary platforms to widen cross-platform coverage.
  • Work a fixed shift aligned to EMEA business hours, with rotational on-call responsibility for critical incidents outside those hours.

Desired Qualifications

  • Certifications such as Microsoft Azure Database Administrator Associate (DP-300), Azure Fundamentals (AZ-900), or AWS Certified Database – Specialty are an advantage.

About the Company

Sapiens

SaaS insurance software for core processes

Sapiens provides cloud-based software for the insurance industry, offering modules for policy administration, claims management, and underwriting to help insurers run operations more efficiently. Its products are accessed as a software-as-a-service, delivering end-to-end insurance workflows through integrated modules that handle policies, claims, and risk with regular updates. The company differentiates itself through a long track record since 1982, a broad, integrated product portfolio, and a global footprint, strengthened by acquisitions like Candela and AdvantageGo to expand capabilities and regional reach, especially in Asia-Pacific. Its goal is to help insurers deliver better customer experiences by providing scalable, cloud-based software and services to support core processes.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Holon, Israel
Founded
1982

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