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Tidal Wave Auto Spa

Operates nationwide car wash chain

General Manager - Site Leader

Business & StrategyUpdated on Nov 12
Full-timeLa Vergne, TN, USA

About the Job

Requirements

  • At least 3 years of customer- and team-facing leadership experience are required.
  • Quick problem-solving and decision-making skills are required.
  • Willingness to work on equipment and perform hands-on tasks is required.
  • Ability to stand for long periods is required.
  • Willingness to work in all weather conditions is required.
  • A drug screen and background check are required under state guidelines.
  • Ability to stand, walk, and move continuously for extended periods, up to 8–10 hours per shift, is required.
  • Frequent bending, kneeling, reaching, stooping, climbing, and crouching are required.
  • Ability to lift, carry, push, or pull up to 50 pounds regularly, and occasionally more with assistance, is required.
  • Manual dexterity and hand-eye coordination to operate car wash equipment, hoses, and controls are required.
  • Visual acuity to monitor vehicle condition, equipment function, and safety compliance is required.
  • Comfort working outdoors in varying weather conditions, including heat, cold, humidity, and rain, is required.
  • Ability to work safely around water, cleaning chemicals, noise, and moving mechanical equipment is required.
  • Ability to communicate clearly and respond quickly to safety or operational concerns in a noisy environment is required.
  • Ability to work outside normal business hours, including evenings and weekends, based on company needs, is required.
  • A valid driver's license and compliance with company driving standards are required for occasional company-business driving.

Responsibilities

  • Lead a team of 10–15 employees and create a culture that emphasizes teamwork and fun.
  • Provide guests with an exceptional experience through quality, friendly service.
  • Perform limited administrative work and quick equipment checks.
  • Attract, recruit, train, and develop employees at every position.
  • Maintain a clean and organized facility, landscaping, and equipment rooms.
  • Be accountable for all aspects of the business and its operations, achieving volume, revenue, and profitability goals.
  • Work on the front line alongside team members.
  • Perform both administrative and hands-on operational duties in an outdoor, fast-paced environment.

Desired Qualifications

  • Restaurant management experience is ideal.

About the Company

Tidal Wave Auto Spa

Operates nationwide car wash chain

Tidal Wave Auto Spa operates a national chain of automated car wash locations that deliver express washing services. Vehicles pass through a quick, multi-stage wash process in an automated bay, typically including presets such as presoak, wash, rinse, and drying, designed for speed and consistency. The company emphasizes the use of technology and customer-friendly service to streamline the experience, aiming to reduce wait times and improve quality across its locations. What sets Tidal Wave apart from competitors is its rapid nationwide expansion, its strong brand recognition in the car wash industry, and a stated commitment to leveraging technology, delivering friendly service, and investing in employees. The company’s goal is to redefine the car wash industry by combining the latest technology with top-notch service and a dedicated workforce, fueling sustained growth as it expands its footprint.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Thomaston, GA
Founded
2004

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