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Celonis

Process intelligence platform for end-to-end efficiency

Lead Project Manager

Program ManagementUpdated on Nov 10
Full-timeRedwood City, CA, USA

About the Job

Requirements

  • 10+ years of client-facing project management experience in enterprise software implementations, including managing multiple projects concurrently.
  • Extensive experience in project management disciplines, including documenting and maintaining project plans, risk/issue/action logs, and driving problem resolution in partnership with customers and Celonis executives.
  • Strong communication skills and a consulting background, with the ability to manage stakeholders and project timelines.
  • Experience people-managing consulting teams both onshore and offshore.
  • Experience positioning services, writing proposals and statements of work within an ecosystem of customers and partners.
  • A history of working with an ecosystem of partners and managed co-delivery.
  • Ability to effectively set and manage customer expectations.
  • Strong analytical skills, especially in applying technology solutions to core business problems.
  • Ability and willingness to become certified in Celonis products.
  • Project management certification such as PMP, Prince2, or Safe/Agile.
  • A bachelor's or master's degree in Computer Science, Engineering, Mathematics, or another related field.

Responsibilities

  • Lead complex transformational customer programs, shape and define project outcomes, and steer delivery toward those outcomes.
  • Plan, schedule, and manage project timelines and activities from project kick-off through training to ensure each project is delivered on time and meets customer requirements.
  • Manage resources, schedule, scope, and budget across multiple projects by creating and maintaining detailed project plans that emphasize speed of delivery and efficient resource use.
  • Collaborate with customer senior executives, process owners, and technical teams to understand goals, objectives, and requirements and support successful implementation; serve as the primary point of contact for product feature requests and support issue escalations.
  • Regularly communicate project status, including key discussion items, action items, risks, and issues, and maintain current project information in the Celonis Professional Services Automation System for timely project and portfolio reporting.
  • Proactively manage and escalate risks and issues internally to Celonis management and externally to customer project sponsors to minimize impact on project success.
  • Guide and mentor the implementation team, including partner resources, to ensure the Celonis methodology is followed.
  • Contribute to continual improvement of Celonis Services methods, field expertise, and best practices.
  • Articulate Celonis product positioning to customers and collaborate with Sales, Partners, and Value Engineering to establish the Services value proposition and create statements of work during pre-sales.
  • Help customers build best-practice, enduring capabilities; identify further customer Services needs during engagements; and maintain customer satisfaction throughout the engagement.

Desired Qualifications

  • Supply Chain domain expertise is a very strong plus.

About the Company

Celonis

Process intelligence platform for end-to-end efficiency

Celonis builds a Process Intelligence platform that creates a digital twin of an organization's end-to-end processes by collecting data from multiple systems to map how work actually flows. Users from different departments can see bottlenecks, inefficiencies, and improvement opportunities in a system-agnostic view, enabling cross-functional collaboration. Its business model charges customers for platform usage and aims to help organizations accelerate digital transformation and achieve cost savings. Its goal is to help organizations streamline operations and realize measurable efficiency gains through data-driven process improvements.

Company size
1,001-5,000
Company stage
Series D
Total funding
$2.4B
Headquarters
Munich, Germany
Founded
2011

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