Amwins

Wholesale distributor of specialty insurance solutions

Real Estate Audio Video Technician

IT Service Desk & End User SupportConfirmed live in the last 24 hours

Full-timeCharlotte, NC, USANo salary listed

About the Job

Requirements

At least 3–5 years of corporate audio/video installation experience as a lead technician.
At least 3–5 years of video conference installation and configuration experience.
Three to five years of experience with Neat, ScreenCloud, Crestron, Extron, Sharp, Samsung, Polycom, and Chief.
Experience working with digital signage devices.
Ability to lift and carry up to 50 pounds as needed.
Ability to read and implement electronic computer-aided design (CAD) designs.
Ability to calculate viewing distances using Bluebeam or a CAD viewer.
Ability to read building blueprints.
Ability to coordinate and work with subcontractors.
Ability to test completed systems against engineering specifications and operational functionality.
Ability to work with little supervision.
Strong customer service skills.
Ability to adapt to challenges and develop solutions.
Must have a valid credit card for travel expenses, which are reimbursed.

Responsibilities

Scope equipment needed for new projects based on floor plans.
Quote, order, track, and install equipment needed for audio/video projects.
Calculate and verify elevation heights for new television and video conferencing installations.
Edit drawings to specify elevation heights per room for new projects.
Set up, maintain, and troubleshoot audio/video conferencing meetings.
Provide support for presentations and video conferences.
Answer help desk calls and troubleshoot problems remotely and in person.
Create and document procedures.
Scope and execute proofs of concept.
Provide vision and strategic direction for audio and video technologies.
Work with cable television providers to schedule installations and scope the work.
Consult with and educate end users at all levels, interacting professionally with all levels of the organization.
Travel 20%–30% as required.
Coordinate repairs and ensure the full operability of audio/video equipment.
Work with vendors to scope projects, verify equipment needs, and coordinate and perform installations.

Real Estate Audio Video Technician

Job Description

The Audio/Video Technician will support all daily operations involving audio/video design for new office construction, configuration and installation for conference room operability. This position will be responsible for the full operability of all A/V equipment, troubleshooting A/V problems, and coordinating all repairs. This position will work with various vendors scoping out new audio/video projects, verify equipment needed, coordinate and perform installation. Contract to hire position.

Duties and Responsibilities:

Scope equipment needed for new projects based on floor plans
Quote, order, track and install all new equipment needed for A/V projects
Calculate and verify elevation heights for new tv and video conferencing installs
Edit drawings for elevation heights per room for new projects
Set up, maintain and troubleshoot audio video conferencing meetings
Provide general support for general presentations and video conferences
Answer helpdesk calls and troubleshoot problems remotely and in person
Create and document procedures
Scope and execute proof of concepts
Work to provide vision and strategic direction on audio and video direction with new technologies
Must be able to adapt and overcome challenges with proposed solutions
Work with cable tv providers and schedule installs and scope of work
Consult with and educate all levels of end-users, and interact with all levels of the organization with professionalism
Travel will be required – 20% - 30%
Must have a valid credit card for travel (flights, lodging, rental car). All expenses are reimbursed

Skillsets:

Minimum 3-5 years of corporate audio/video installation experience as lead technician
Minimum 3-5 years of Video Conference installation and configuration experience
Proficient with 3-5 years of experience with Neat, ScreenCloud, Crestron, Extron, Sharp, Samsung, Polycom, Chief
Experience working with digital signage devices
Must be able to lift and carry up to 50 pounds as needed
Polished and professional appearance
Must be self-motivated, organized and punctual
Must show self-drive and initiative
Must be able to work with little supervision
Must have strong customer service skills
Must be able to adapt and overcome challenges with proposed solutions
Ability to read and implement Electronic CAD designs
Must be able to calculate viewing distances on CAD or PDF using Bluebeam or CAD viewer
Ability to read building blue prints

Ability to coordinate and work with subcontractors
High standard of workmanship on cabling, lacing and overall presentation

Ability to test completed systems fully for both engineering specifications and operational functionality

The Amwins Advantage: Benefits & Perks Available to Full-Time US Based Employees

Medical, Dental, Vision available your first day of employment

Choice of medical plans through Blue Cross Blue Shield; Kaiser available for CA employees

Mental health support including:

Virtual therapy
Digital coaching
24/7 EAP counseling

Company-paid Basic Life & AD&D Insurance, Short-Term Disability, and Employee Assistance Program
Health Savings Account with company contributions
Health Care FSA, Dependent Care FSA, and Commuter Benefits
Parental Leave and Adoption Assistance
Voluntary coverage options:

Life Insurance
Critical Illness
Accident
Identity Theft Protection

Retiree medical benefits available for Medicare-eligible retirees
401(k) with company match
Generous Paid Time Off and Company Holiday Schedule
Collaborative, continuing education focused work environment
Career advancement opportunities

About the Company

Amwins

Wholesale distributor of specialty insurance solutions

What Amwins does: Amwins is the largest wholesale distributor of specialty insurance products and services in the United States. It works across property, casualty, group benefits, and reinsurance, serving insurance brokers, agents, and carriers with tailored solutions. How its product works: Amwins provides access to specialized insurance products and adds services such as product development, underwriting, premium and claims administration, and actuarial support, generating revenue by distributing these products and through the related services. How it is different from competitors: It stands out by its size and breadth in the wholesale specialty market, offering a wide range of product lines along with comprehensive administrative and actuarial services to a network of brokers and carriers. What its goal is: to help its clients meet their insurance needs with customized solutions and to maintain leadership in the wholesale specialty market while growing its market share.

Company size: 5,001-10,000
Company stage: Private
Total funding: $53.5M
Headquarters: Charlotte, NC
Founded: 2001

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