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RXO

Asset-light truck brokerage with AI marketplace

Logistics Lead

Logistics & TransportationPosted on Nov 12
Full-timeNaperville, IL, USA

About the Job

Requirements

  • At least 4 years of supervisory experience in logistics and/or transportation.

Responsibilities

  • Assess and adjust staffing requirements to maintain high-quality customer service while minimizing overtime or excess labor expenses.
  • Oversee supervisory functions, including developing and mentoring supervisors and coordinators, and ensure regular use of metrics and system tools in operational metrics reviews.
  • Act as liaison between Account Managers and operational staff regarding policy and procedure changes or implementations; investigate significant issues to determine root causes and corrective procedures, and initiate incident reports when necessary.
  • Coordinate procedure and document changes, comply with quality policies and procedures, attend required quality meetings, and ensure quality initiatives are communicated to operational staff.
  • Identify process-efficiency opportunities and work with the operations team and System Engineers to create specifications and implement improvements.
  • Analyze quantitative information and apply professional judgment to resolve issues.
  • Maintain the departmental budget and ensure compliance; represent the department in planning, scheduling, budgeting, and policy development and administration.
  • Work with Human Resources and upper management on disciplinary issues, institute corrective action, and participate in hiring and termination.

Desired Qualifications

  • Bachelor’s degree in Transportation, Supply Chain, or a related field.
  • Availability to travel occasionally.
  • Ability to quickly learn and achieve proficiency in new software applications.
  • Ability to present clear, organized, and thorough information and data appropriate for intended audiences.
  • Ability to perform complex analysis of data, processes, policies, procedures, and/or systems and produce unambiguous, comprehensive, and accurate interpretations.

About the Company

RXO

Asset-light truck brokerage with AI marketplace

RXO provides truck brokerage and related logistics services using an asset-light model, connecting shippers with a vast network of independent carriers and trucks across North America. Its RXO Connect digital freight marketplace uses AI and machine learning to quote, route, and price loads, offering real-time visibility, while the RXO Drive app helps carriers find loads and manage operations, with TMS integration to fit customers’ systems. The company differentiates itself through its asset-light approach, extensive carrier network, and AI-powered tools plus services like warehouse check-ins and a rewards program. RXO aims to deliver efficient, transparent, and scalable logistics solutions that connect shippers and carriers across North America.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Charlotte, NC
Founded
2022

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