Dental Assistant/Receptionist

Job Description

This is a predominantly chairside Dental Assistant role, with occasional reception support when required.

You'll work closely with our dentists, hygienist, Practice Manager and front office team, learning the ins and outs of dental assisting while helping create a positive experience for our patients.

Your responsibilities will include:

• Providing chairside assistance and exceptional patient care
• Preparing treatment rooms and sterilising instruments in line with infection control standards
• Welcoming patients and managing check-in and check-out processes
• Scheduling appointments and recalls and managing phone enquiries
• Processing payments, HICAPS claims and health fund enquiries
• Maintaining accurate patient records and billing information
• Supporting the smooth day-to-day operation of the practice

Hours of Work

We offer flexible full-time or part-time arrangements.

Part-time: Minimum 26 hours per week, with availability required on:

• Tuesday: 9:45am – 7:30pm
• Wednesday: 8:15am – 4:30pm
• Friday: 8:30am – 5:30pm

Full-time: Monday to Friday, with the option of a 9-day fortnight (every second Thursday off).

Practice hours are generally 8:30am - 5:30pm, with a late-night finish of 7:30pm on Tuesdays.

Qualifications

You don't need previous dental experience or formal qualifications to be considered. What matters most is your attitude, willingness to learn and genuine interest in working with people.

You'll ideally bring:

• Previous experience as a Dental Assistant and/or Receptionist
• A friendly, approachable manner and confidence communicating with different people.
• The ability to work collaboratively as part of a team.
• Reliability and a proactive approach to your work.
• A willingness to learn new systems, follow clinical procedures and develop your skills across the practice.
• Working With Children Check (WWCC), or willingness to obtain one (required)

Additional Information

Why join Maven Dental Burnside?

We want our dental assistants and receptionists to feel they have something worth staying for. At Maven Dental Burnside, that means:

• Flexible full-time or part-time working arrangements (minimum 26 hours per week for part-time)
• Option of a 9-day fortnight for full-time employees, with every second Thursday off
• Convenient location within Burnside Village, with public transport, food and shops right on your doorstep
• Work alongside a supportive and experienced team
• Ongoing training, mentorship and professional development opportunities
• Long-term career pathways in areas such as treatment coordination and practice management
• A positive workplace culture where your contribution is valued
• Competitive remuneration based on experience

As part of the Abano Healthcare network, you'll also have access to:

• Abano Uni Online for training and skills pathways
• A free, confidential Employee Assistance Program
• 9% off Medibank Corporate health cover
• Rewards of up to $20,000 through the Abano Referral Program
• Everyday savings through the Flare Benefits app

Whether you're looking for a full-time opportunity or part-time hours that fit around your lifestyle, this is a great opportunity to learn, grow and build a career in dentistry with the support of an experienced and welcoming team.

Maven Dental is proudly a part of the Abano Healthcare Network.

Abano Healthcare supports more than 250 dental locations across Australia and New Zealand, providing the support services, resources and development opportunities that allow dental teams to focus on delivering great patient care.

At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace. We value and respect individuals from all backgrounds and believe that diversity drives innovation and success. Join us as we create a culture of inclusion that celebrates unique perspectives and provides equal opportunities for all.