Senior Manager
EXL
Senior Manager
EXL
Analyzes business data and runs outsourced operations
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Own end-to-end project delivery while driving financial ownership at both project and BU level, including annual budget planning, P&L management, and revenue forecasting. Along with Delivery, the role requires close collaboration with Sales, Account Management, and Finance to ensure predictable revenue, cost control, and margin optimization. Basic Function Implementation and Delivery Focus
• Lead end-to-end project execution across scope, schedule, quality, and stakeholder management
• Manage project budgets including revenue baseline, cost estimates, and profitability
• Manage change requests and quantify impact on revenue, cost, and margins BU Focus Areas
• Collaborate closely with Sales and Account teams to translate pipeline into delivery forecasts
• Lead annual budget planning for the Business Unit in coordination with Finance and Leadership
• Own and track Business Unit P&L across revenue, cost, and margins 7. Reporting & Governance • Prepare executive dashboards for delivery health and financial performance |
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Essential Functions
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Primary Internal Interactions
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Primary External Interactions
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Organizational Relationships Reports To : SENIOR ASSISTANT VICE PRESIDENT Supervises : N/A |
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Required Skills
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Process Specific Skills |
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Soft skills (Desired) |
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Essential Functions
EXL analyzes business data and runs outsourced operations for insurers, healthcare payers, banks, retailers, and other large organizations. Its teams combine industry expertise with data engineering and AI to handle tasks such as claims processing, payment reviews, customer service, and finance within existing technology environments. The company also builds software, including LifePRO, which manages insurance policies, and EXLdata.ai, which connects fragmented data for use in AI systems. Clients pay for consulting projects, ongoing managed services, and software delivered through the cloud. EXL was founded in 1999 and is headquartered in New York City.
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