Marriott International

Manages and franchises hotels around the world

M-Club Executive Lounge

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours

Full-timeToronto, ON, Canada$26.23 - $29.15 /hrIn-person

About the Job

Requirements

High school diploma or GED equivalent is preferred.
No related work experience is required.
No supervisory experience is required.
No license or certification is required.
Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance, and to stand, sit, or walk for an extended period or an entire work shift.
Ability to communicate clearly and professionally, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
Ability to welcome guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Ability to maintain a clean and professional uniform and personal appearance; maintain confidentiality of proprietary information; and protect company assets.

Responsibilities

Monitor the club lounge for seating availability, service, safety, and guest wellbeing.
Maintain the cleanliness and condition of the bar, bar unit, tables, and other tools.
Prepare and serve hot, cold, and alcoholic beverages.
Stock ice, glassware, and supplies; anticipate and promptly communicate replenishment needs.
Wash dishes and serving utensils as needed.
Complete opening and closing duties.
Requisition necessary supplies and transport them from the storeroom to the bar setup area as required.
Secure liquors, beers, wines, coolers, cabinets, and storage areas.
Document pertinent information in the department logbook.
Forecast additional meal requirements and communicate special requests to the kitchen.
Report accidents, injuries, and unsafe work conditions to the manager.
Follow company policies and procedures and comply with quality assurance expectations and standards.
Develop and maintain positive working relationships with others and support the team in reaching common goals.
Perform other reasonable job duties as requested by supervisors.

POSITION SUMMARY

Monitor club lounge for seating availability, service, safety, and wellbeing of guests. Maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare and serve hot, cold, and/or alcoholic beverages. Stock ice, glassware, and supplies. Anticipate and communicate replenishment needs promptly. Wash dishes and serving utensils as needed. Complete opening and closing duties. Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Document pertinent information in department logbook. Forecast additional meal requirements and communicate special requests to the kitchen.

Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience is required.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Toronto Airport Marriott Hotel takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process. This posting is for an existing vacancy.

Pay Range (US/Canada/EMEA): $26.23-$29.15 per hour

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size: 10,001+
Company stage: IPO
Headquarters: Bethesda, MD
Founded: 1927

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