Full-Time

Product Manager

Confirmed live in the last 24 hours

BuildOps

BuildOps

201-500 employees

Cloud-based field service management software

Data & Analytics
Enterprise Software

Mid, Senior

Toronto, ON, Canada

Hybrid work requiring in-office presence 3 times per week.

Category
Product Management
Product
Required Skills
Product Management
SQL
Machine Learning
Data Analysis

You match the following BuildOps's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • At least 3+ years of experience in product management in a SAAS or similar startup environment
  • Experience in a technical environment, basic SQL skills, and proficiency with analytics tools
  • MBA with experience in B2B Software products, or Bachelor's degree in Computer Science, Engineering, or related technical field
  • Strong understanding of agile development methodologies and experience working in an agile environment
  • Excellent communication skills and ability to collaborate effectively with cross-functional teams
  • Strong analytical skills and ability to use data to inform product decisions
Responsibilities
  • Drive the product vision and roadmap for our Service and Customer Experience domain, working closely with a team of engineers, designers, QA, and data engineers for execution
  • Engage with customers of various types and sizes to understand their needs and validate solutions
  • Help our customers serve their customers better by streamlining service workflows, managing end-customer preferences, and delivering a best in class service experience through communications and access to property information on our customer portal
  • Challenge traditional approaches and conceptualize cutting edge solutions with AI and ML
  • Work closely with other Product Managers, Customer Success, and Sales team members to understand priorities and align the roadmap with business objectives
  • Communicate priorities and feature releases company wide for visibility. Work directly with early adopter customers for Beta Testing and feedback, and work closely with the Customer Success team for wider rollouts
  • Own CSAT and feature adoption KPIs, as well as KPIs that measure efficiency gained for our customers
Desired Qualifications
  • You have experience in and around the speciality contractor or construction world
  • You have experience with products that field service and external communication features through Email and SMS
  • Knowledge of Accounting concepts and systems
  • Familiarity with Salesforce, JIRA, Slack, Confluence

BuildOps provides cloud-based field service management software specifically designed for commercial contractors. The platform offers an all-in-one solution that includes tools for customer relationship management (CRM), reporting, mobile surveying, estimating, and proposal creation. These features enable contractors to manage their operations more efficiently, leading to increased quoting and revenue. BuildOps differentiates itself from competitors by focusing exclusively on the needs of commercial contractors and providing a comprehensive suite of tools tailored to their specific requirements. The company's goal is to streamline operations for its clients and solidify its position as a leader in the commercial contracting industry.

Company Stage

Seed

Total Funding

$96.1M

Headquarters

Santa Monica, California

Founded

2018

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

-2%

2 year growth

-2%
Simplify Jobs

Simplify's Take

What believers are saying

  • Strategic partnerships enhance BuildOps' capabilities and market reach.
  • Recent executive appointments bring experienced leadership to drive innovation.
  • AI-driven updates improve user experience and operational efficiency.

What critics are saying

  • Over-reliance on HVAC partnerships may limit market diversification.
  • Rapid expansion could lead to technical challenges and customer dissatisfaction.
  • Multiple new executive appointments may cause strategic misalignment.

What makes BuildOps unique

  • BuildOps offers an all-in-one software solution for commercial contractors.
  • The platform integrates AI-driven tools for enhanced operational efficiency.
  • BuildOps is designed by subcontractors and engineers, ensuring industry-specific functionality.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Flexible Work Hours

Hybrid Work Options

Stock Options

Comprehensive Benefits