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Dough Zone USA

Fast-casual Chinese dumpling and noodle chain

Server

Part-Time
$17.13/hr+ Tips: $21-$23/hour, potentially more
Entry
Kirkland, WA, USA
In Person
Food Service & HospitalityDining, Bar & Counter Service

About the job

Requirements
  • Ability to communicate in English.
  • Ability to work in a fast-paced environment.
  • Previous experience in customer service, food service, or a related field is preferred.
Responsibilities
  • Greet guests and make them feel welcome at the restaurant.
  • Explain menu items to guests.
  • Serve food and beverages to guests.
  • Respond to guest inquiries and requests in a timely manner.
  • Clean and prepare dining areas.
  • Perform other restaurant duties as assigned.
Desired Qualifications
  • Previous experience in customer service, food service, or a related field.

About the company

Dough Zone USA operates a fast-casual restaurant chain that serves modern Chinese comfort food, focusing on dim-sum inspired dishes and shareable small plates such as dumplings, bao, and noodles. Dishes are ordered from a paper menu and typically arrive within about 15 minutes, with some items made in-house at each location and others produced in a central kitchen to ensure consistency. The chain differentiates itself by its emphasis on a large variety of affordable dumplings and noodles, a Bao Buddies program for dumpling classes and cultural education, and plans to launch retail products like frozen dumplings and sauces. Its goal is to expand its West Coast presence and enter Texas while bringing accessible, shareable Chinese eats to more diners and building community engagement.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Redmond, Washington

Founded

2014

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Simplify Jobs

Simplify's Take

What believers are saying

  • Campbell opened June 5, 2026, showing sustained West Coast unit growth.
  • Houston now has four stores, validating Texas demand beyond a single flagship.
  • Frozen dumplings and sauces can add retail revenue if the CPG launch lands.

What critics are saying

  • Lacey's August 19, 2026 inspection scored 35 red points, signaling weak food-safety controls.
  • Rapid expansion across four states strains managers, training, and central-kitchen logistics through 2027.
  • Din Tai Fung and local dim sum rivals can copy the menu and squeeze margins.

What makes Dough Zone USA unique

  • Central-kitchen prep plus in-house steamed dumplings keeps quality consistent across 29 locations.
  • Berkeley opened November 19, 2025, proving campus-adjacent demand and founder credibility.
  • Bao Buddies, launched November 2025, deepens school ties and strengthens brand recognition.

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Benefits

Health Insurance

Vision Insurance

Dental Insurance

Paid Time Off

Paid Sick Leave

Holiday Pay

401(k) Retirement Plan

Employee Discount Programs