Have the manual dexterity required to operate machinery and tools.
Have reliable transportation and be able to travel locally.
Responsibilities
Respond to internal and external customer inquiries in a timely, professional, and courteous manner.
Identify appropriate product solutions for customers under the Store Manager's guidance.
Address customer issues and resolve them under the Store Manager's guidance.
Use Colliflower's Vision and Guiding Principles when handling customer interactions.
Provide potential sales leads and information to the Store Manager and actively participate in customer capture programs.
Begin and engage in Colliflower's internal training programs within three months of the start date.
Actively promote company products and services.
Assemble products and crimp hoses to manufacturer recommendations under the Store Manager's guidance.
Assist the Store Manager with waste and cost reduction.
Help maintain a safe, organized, and clean store.
Assist the Store Manager with routine facility maintenance.
Handle deliveries, unpack products, and stock and clean shelves.
Perform inventory projects as directed by the Store Manager.
Track inventory and order products.
Maintain product displays.
Perform shipping and receiving duties.
Process sales transactions.
Assist the Store Manager with recording transactions related to invoices, stock transfers, and inventory levels.
Complete timecards consistently and accurately.
Keep intellectual property confidential, maintained, and secure.
Perform other duties as required by the Store Manager or Regional Support Manager.
Attend education and training in business operations, customer service, inventory, sales, products, hose assembly, facility management, and other areas of store operations at different store and hub locations.
Work in a workshop environment and routinely use standard office equipment, hand tools, and power tools, including hose saws, pliers, box cutters, tape measures, and crimping machines.
Colliflower Inc., a leading Parker Hannifin distributor of hoses and fittings has an immediate opening for a Store Manager Trainee.The hours of this position are Monday-Friday, 7:30AM-5:00PM. Local travel and reliable transportation required.
Colliflower has been in business since 1951 and has an excellent reputation for providing excellent customer service and high quality hose conveyance products. Colliflower fabricates and sells a wide variety of fluid connector products including hydraulic and pneumatic hoses, metric, tube, and brass fittings, quick couplings, adapters, and accessories. Colliflower has over 40 stores in 10 states with plans of additional expansion.
This position is an excellent opportunity to learn the fluid connector business and Colliflower's operations. Education and training will include business operations, customer service, inventory, sales, product, hose assembly, facility management and other areas of a Colliflower store. Training for this position will take place in different store and hub locations to meet the developmental needs of the role.
Responsibilities and Accountabilities
Customer Service
Respond to internal and external customer inquiries in a timely, professional & courteous manner
Identify proper product solution for customer under the guidance of the Store Manager
Address customer issues and resolve under the guidance of the Store Manager
Use the Colliflower’s Vision and Guiding Principles in handling all customer interactions
Provide potential sale leads and information to Store Manager; actively participate in customer capture programs
Start and engage in Colliflower’s internal training programs within three months of start date
Actively promote all company products and services
Hose Assembly & Facility Management
Assemble product and crimp hoses to manufacturer’s recommendation under guidance of the Store Manager
Assist Store Manager with waste and cost reduction
Perform duties related to maintaining a safe, organized, and clean store
Assist Store Manager with routine facility maintenance
Inventory& Product Management
Handle deliveries, unpack product, stock and cleans shelves
Perform inventory projects as directed by Store Manager
Track inventory and order product
Maintain product displays
Perform shipping/receiving duties
Administration
Process sales transactions
Assist Store Manager with recording transactions related to invoices, stock transfers, and inventory levels
Consistently and accurately complete timecard
Ensure that intellectual property is confidential, maintained, and secure
Perform other duties as required by Store Manager or Regional Support Manager
Qualifications and Skills
Possess good customer service skills
Possess proficient oral and written communication skills
Have a mechanical aptitude
Possess a quality work ethic
Possess proficient organizational skills
Possess proficient math skills; ability to read and interpret tape measure and know/learn metrics
High School graduate or equivalent education required
Physical Requirements
Must be able to lift, push & pull up to 150lbs
Regularly required to stand, walk, bend, stoop, kneel, reach, push, pull, and climb
Manual dexterity required to operate machinery and tools
Work Environment
Work performed in a workshop environment
Routinely uses standard office equipment (i.e.: computers, phones, fax machines) as well as hand and power tools (i.e.: hose saws, pliers, box cutters, tape measure, and crimping machine)
Exposed to several elements but with none present to the extent of being disagreeable (i.e.: noise from equipment and occasional odor that comes from cutting rubber hose)
Colliflower, is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.