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Beth Israel Lahey Health

Beth Israel Lahey Health

Integrated health system delivering care, education

Administrative Nursing Supervisor

Full-Time
$126k - $187.2k/yr
Senior
Bachelor's
United States
In Person

About the job

Requirements
  • Graduate of an approved or accredited school of nursing.
  • Current license to practice professional nursing from the Massachusetts Board of Registration.
  • Basic Life Support certification.
  • Five years of tertiary nursing experience.
  • Demonstrated clinical competence in the area of nursing practice.
  • Basic computer skills.
Responsibilities
  • Supervise and expedite patient flow throughout the Lahey continuum.
  • Oversee and coordinate hospital and clinic activities during off-shift hours.
  • Identify operational problems and initiate corrective action.
  • Supervise nursing staff in clinical patient care areas to ensure quality patient care.
  • Assure compliance with nursing practice guidelines.
  • Maintain knowledge of current professional and clinical issues and use evidence-based resources to implement necessary changes in nursing care delivery.
  • Conduct regular rounds to monitor hospital activities and ensure compliance with established standards, policies, and procedures.
  • Investigate patient and visitor complaints, gather information from involved parties, contact department managers as appropriate, and prepare summary reports.
  • Serve as a clinical and administrative resource for staff regarding clinic policies and procedures.
  • Promote an environment sensitive to the needs of diverse populations.
  • Link departmental goals to the organization's mission and goals.
  • Collaborate to solve problems, improve processes, and integrate services within nursing and other departments.
  • Support and contribute to new ideas and departmental changes.
  • Develop effective communication methods to keep staff and others informed about organizational and departmental activities.
  • Coordinate and direct activities during clinic emergencies and disaster drills using established disaster plans.
  • Review outcome measures and collaborate with the leadership team to improve patient outcomes, including National Database of Nursing Quality Indicators and Core Measures.
  • Collaborate with multidisciplinary teams to comply with regulatory standards, improve patient satisfaction, and systematically improve important processes and activities.
  • Communicate staffing concerns to Nurse Managers and Associate Chiefs.
  • Encourage staff participation in shared governance councils, nursing committees, and organization committees.
  • Provide a safe environment for discussion of issues.
  • Coach and support staff by removing barriers and addressing issues.
  • Allocate resources effectively to provide high-quality, cost-effective services.
  • Engage in professional development activities.
  • Maintain continuing education requirements for licenses and certifications.
  • Support community-based activities within and beyond the Lahey community.
  • Participate in nursing research activities.
Desired Qualifications
  • Excellent interpersonal and organizational skills.
  • Participation in a professional organization and certification in the field of nursing.

About the company

Beth Israel Lahey Health

Beth Israel Lahey Health

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Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

2017

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Simplify's Take

What believers are saying

  • BILH posted a $93 million operating gain in 2025 after four loss-making years.
  • First-quarter 2026 operating income hit $60.2 million, reversing last year's loss.
  • Heidi's pilot cut after-hours work for 74% of users and lifted patient presence.

What critics are saying

  • Kevin Tabb exits by 2027, forcing a national CEO search during expansion.
  • Massachusetts AG price caps and annual monitoring constrain pricing through 2025.
  • 2025 RICO litigation against drug and pharmacy giants ties BILH to costly court fights.

What makes Beth Israel Lahey Health unique

  • BILH spans 14 hospitals and 39,000 employees, combining academic and community care.
  • BILH’s 2026 Heidi rollout standardizes ambient AI scribing across all physicians.
  • BILH is shifting 64% of care outside Boston and Burlington, deepening local access.

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Benefits

Mental Health Support

Company News

Associated Press
Apr 28th, 2026
Beth Israel Lahey Health rolls out Heidi's AI scribing to all physicians after 90% report better patient presence

Beth Israel Lahey Health is rolling out Heidi's ambient AI scribing tool to all its physicians following a successful trial across its facilities. The health system, which serves over 6,000 providers across 14 hospitals and 175 primary care practices, prioritises addressing physician burnout, with nearly half of US physicians reporting burnout. During a six-month trial offering Heidi to 1,000 providers, the majority adopted the technology. Survey results showed 89% were satisfied with note quality, 90% felt more present with patients, 74% reduced after-hours work time, and 82% experienced reduced cognitive load during visits. The implementation demonstrates how ambient AI can deliver immediate relief to physicians whilst benefiting patients and the healthcare system. Heidi supports over 2 million consultations weekly globally and has raised $96.6 million from investors including Point72 Private Investments and Blackbird.