About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

The Role

A key operational role within a rapidly expanding luxury beauty brand, the Supply Planning Manager is responsible for developing a best in class Supply Planning team with best in class processes.

This role leads the Rework element of the Supply Planning Function ensuring we meet target customer service levels excellent planning of WIP & packaging procurement, Timely contract packing and expedient deployment of goods to regions. This is achieved through collaborating closely with team members, supply partners & regional customers to create a great end to end supply chain that supports the rapid growth of Charlotte Tilbury.

The Supply Chain team at Charlotte Tilbury has undergone significant change since 2020, with expanding responsibilities and a realignment of work across sub-teams. In 2025 CT plans to implement a Supply Planning tool. In advance of his change functions rely on a lot of manual processes and MS Excel analysis. The successful candidate will be comfortable working in this current environment, as well as lead the Rework Planning team through a period of significant change whilst new systems are implemented.

The successful candidate will be part of the development of the Charlotte Tilbury Supply Chain strategy. Being part of this transformation journey for the Planning functions represents a great development opportunity for the right candidate. The rewards of leading the team through this change are huge, but this is an extremely challenging role. The right candidate will have to be self-starting, need to demonstrate resilience, can quickly prioritise and build strong relationships with multiple stakeholders in the business. Key stakeholders include Tech, New Product Development, .com, Quality, and our Supply Chain teams based in our New York, Shanghai and Hong Kong offices.

As a Senior Supply Planning Manager you will

•     Leadership of the Rework Planning team
•     Responsible for the stock position across Charlotte Tilbury’s global distribution network
•     Responsible for translating the demand plan into an actionable supply plan
•     Responsible for purchasing in line with the agreed supply plan
•     Responsible for day to day supplier management to meet business requirements, including expediting goods where necessary
•     Responsible for accuracy and integrity of supply information to all regions providing a clear view of what stock is and will be available for sales
•     Responsible (in part) for the global supply review step of the S&OP process and a key contributor to the overall S&OP cycle
•     Management and financial reporting of stock position, stock projection, Rework cost & Budget across planning horizon
•     Communication of risks and opportunities against stock profile
•     Supports systems development within the Supply Planning Function
•     Management of supplier reviews with key Re-work suppliers

Reporting Relationships:

•     Reports into the Global Supply Planning Director
•     #2 Direct reports in same location covering Re-work planning

About you

•     Functional expertise gained via formal education and experience
•     CIPS/APICS desirable
•     Strong people management skills
•     Excellent interpersonal, communication and influencing skills
•     Advanced Excel user
•     Accurate with attention to detail to be able to challenge and spot errors
•     Proven analytical skills able to produce, interpret, draw conclusions and present data
•     Ability to work at pace
•     Resourceful in ambiguous situations
•     Can grasp complex matters quickly
•     Rapidly builds trustful relationships with a broad range of stakeholders
•     Anticipates the future and plans ahead, even when confronted with setbacks and failure
•     Displays a growth mindset: is curious, willing to learn and unlearn, seeking out opportunities to continuously expand their functional knowledge and capabilities
•     Open to feedback, acts upon it and shows tangible improvement in their development
•     Conveys a positive, future-oriented vision, challenging established paradigms and drives for transformation

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your fury friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!
  

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!