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DXC Technology

Global IT services for enterprise modernization

Network Coordinator - Telecommunications

Network Engineering & AdministrationConfirmed live in the last 24 hours
Full-timeMonterrey, Nuevo Leon, MexicoNo salary listed

About the Job

Requirements

  • Bachelor's degree in Information Technology, Systems Engineering, Telecommunications, or a related field.
  • Advanced English proficiency.
  • Cisco CCNA Routing and Switching certification.
  • Experience with wireless networking.
  • Knowledge of TCP/IP, DNS, DHCP, and VPN network protocols.
  • Ability to design network diagrams.
  • Experience handling network equipment including switches, routers, and wireless LAN controllers.
  • Knowledge of routing and switching; BGP and OSPF are desirable.
  • Experience with network monitoring tools such as SolarWinds and PRTG.
  • Knowledge of high availability.
  • Knowledge of static and dynamic routing.
  • Familiarity with ITIL Incident, Problem, and Change Management.
  • Ability to resolve network incidents and escalate them to vendors.
  • Basic knowledge of cloud networking; Azure and AWS are a plus.
  • Infrastructure IT project management knowledge, including PMI, Agile, and Scrum.
  • Three to five years of experience in network administration or coordination.
  • Experience managing technology infrastructure and operating IT services.

Responsibilities

  • Coordinate network incidents.
  • Install, configure, and troubleshoot the managed infrastructure.
  • Track all telecommunications incidents.
  • Facilitate incident escalations through appropriate channels to meet the service-level agreements established between the client and external providers.
  • Coordinate physical or remote access for global or local providers to follow up on incidents.
  • Coordinate incident-response time windows with all areas involved in incident resolution.
  • Validate telecommunications services with the necessary parties to authorize incident closure.
  • Coordinate telecommunications changes and projects.
  • Provide technical expertise for changes and projects involving infrastructure, network solution design, and architecture, ensuring alignment with the account's interests and needs.
  • Ensure local and global projects meet implementation timelines.
  • Manage renewals of service and support contracts.
  • Maintain inventory information for data center assets, routers, switches, access points, and voice over IP equipment, including type, model, serial number, IT owner, administrator, purchase date, installation date, and warranty and support contract validity.
  • Present a monthly top-ten traffic report, analyze it, and provide an improvement plan.
  • Provide periodic status reports on incidents, requests, changes, and projects.
  • Maintain a failure history, statistics on recurring incidents, and proposed solutions.

Desired Qualifications

  • Knowledge of BGP and OSPF.
  • Azure and AWS cloud networking experience.

About the Company

DXC Technology

Global IT services for enterprise modernization

DXC Technology provides IT services to large enterprises, helping them manage and modernize mission-critical systems. It offers consulting, system integration, and managed services that are typically delivered under long-term contracts. The core offering is the Enterprise Technology Stack, which modernizes IT infrastructure, optimizes data architectures, and ensures security and scalability across public, private, and hybrid cloud environments. By applying this stack, DXC helps clients run reliable and scalable IT operations while migrating workloads to the cloud and strengthening data governance. The company differentiates itself with a global reach, a large Fortune 500 client base, and a track record of long-term partnerships, coupled with commitments to sustainability and corporate responsibility. The goal is to be a trusted partner that enables enterprises to operate, secure, and evolve their IT environments efficiently and effectively.

Company size
10,001+
Company stage
IPO
Headquarters
McLean, VA
Founded
2017

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