Navy Federal

Largest member-owned credit union; financial services

Mortgage Loan Officer I/II

Retail & Commercial BankingConfirmed live in the last 24 hours

Full-timeSilverdale, WA, USA$25.92 - $36.50 /hrIn-person

About the Job

Requirements

Ability to work effectively and efficiently with automated systems.
Familiarity with accounting, credit, and/or lending principles and techniques.
Experience in member/customer service, preferably in a related field or industry such as realty, insurance, retail banking, or a financial institution.
Exposure to the lending application and approval process.
Familiarity with mortgage lending concepts and principles.
Familiarity with banking and financial industry standards and practices.
Before assuming employment duties, register with the Nationwide Mortgage Licensing System and Registry, including fingerprinting and background checks.
Effective database and presentation software skills.
Ability to perform mathematical calculations and work accurately with numbers.
Ability to guide members through interactions to reduce member effort and enhance member loyalty.
Ability to comprehend, analyze, apply, and communicate complex written legal documents.
Ability to speak and/or present in front of groups in a professional setting.
Effective word processing and spreadsheet software skills.

Responsibilities

Interview and counsel members about first mortgage loans and take mortgage loan applications.
Establish and maintain personal relationships with members, and guide and follow mortgage loans from initial application through closing.
Determine applicants' qualifications; provide detailed information about mortgage and equity loan products; clarify complexities of the mortgage and equity loan process; and evaluate, personalize, and recommend financing alternatives.
Build and maintain referral relationships with realtors, builders, and other centers of influence.

Desired Qualifications

Working knowledge of Navy Federal Mortgage Production and/or Servicing Systems.
Working knowledge of mortgage and equity loan processing, closing, documentation requirements, and regulations.
Familiarity with mortgage lending requirements, regulations, and procedures for VA and conventional loan programs.

To interview and counsel members about first mortgage loans and to take mortgage loan applications. To establish and maintain personal relationship with members, and to guide and follow their mortgage loans from initial application through the loan closing process. To determine applicants' qualifications; providing detailed information about Navy Federal's mortgage and equity loan products; clarify complexities of the mortgage/equity loan process; and evaluate, personalize, and recommend financing alternatives. To build and maintain referral relationships with realtors, builders, and other centers of influence.

Ability to work effectively and efficiently with automated systems
Familiarity with accounting, credit, and/or lending principles and techniques
Experience in member/customer service preferably in a related field/industry, such as realty, insurance, retail banking or financial institution
Exposure to lending application and approval process
Familiarity with mortgage lending concepts and principles
Familiarity with banking/financial industry standards and practices
Incumbent will be required, prior to the assumption of employment duties, to register with the Nationwide Mortgage Licensing System and Registry; includes fingerprinting and background checks
Effective database and presentation software skills
Effective skill performing mathematical calculations and working accurately with numbers
Effective skill in actively guiding members through interactions to reduce member effort and enhance member loyalty
Effective skill in comprehending, analyzing, applying and communicating complex written legal documents
Effective skill speaking and/or presenting in front of groups in a professional setting
Effective word processing and spreadsheet software skills

Desired Qualifications

Working knowledge of Navy Federal Mortgage Production and/or Servicing Systems
Working knowledge of mortgage/equity loan processing, closing and documentation requirements and regulations
Familiarity with mortgage lending requirements, regulations and procedures for VA and conventional loan programs

Additional Information

Hours:

Monday - Friday, 8:30AM - 5:00PM

Location:

633 Levin Road NW, Suite 204 Silverdale, WA 98383

Ability to work effectively and efficiently with automated systems
Familiarity with accounting, credit, and/or lending principles and techniques
Experience in member/customer service preferably in a related field/industry, such as realty, insurance, retail banking or financial institution
Exposure to lending application and approval process
Familiarity with mortgage lending concepts and principles
Familiarity with banking/financial industry standards and practices
Incumbent will be required, prior to the assumption of employment duties, to register with the Nationwide Mortgage Licensing System and Registry; includes fingerprinting and background checks
Effective database and presentation software skills
Effective skill performing mathematical calculations and working accurately with numbers
Effective skill in actively guiding members through interactions to reduce member effort and enhance member loyalty
Effective skill in comprehending, analyzing, applying and communicating complex written legal documents
Effective skill speaking and/or presenting in front of groups in a professional setting
Effective word processing and spreadsheet software skills

Targeted Salary Range: $25.92 - $36.50 hourly

About the Company

Navy Federal

Largest member-owned credit union; financial services

Navy Federal is a credit union that provides financial products and services to the U.S. military community, including active-duty service members, veterans, DoD employees, and their families. It operates through more than 360 branches and a nationwide presence, offering accounts, loans, mortgages, credit cards, and other banking services, with access available online and via mobile apps. As a member-owned, not-for-profit institution, it reinvests earnings to benefit members rather than outside shareholders and is insured by the NCUA. The company emphasizes serving those connected to the Armed Forces with helpful, accessible financial support and career opportunities for its staff. Its goal is to help members achieve financial well-being through comprehensive, widely available services while growing its community and assets.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Vienna, Austria
Founded: 1933

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