At least 5 years of professional experience in Java and JavaScript development.
Proven expertise in Spring, REST, SQL, and Git.
At least 3 years of experience designing, developing, and delivering software solutions independently and as part of a collaborative team.
Ability to work effectively with clients and team members.
Analytical and problem-solving ability, including recognizing issues and providing effective solutions.
Ability to prioritize tasks and manage a broad range of high-level issues.
Ability to lead meetings, document ideas, and persuade others.
The role requires participation in an after-hours on-call support rotation as needed.
Responsibilities
Collaborate with customers to support implementation projects within the scope of the company's products and services, including configuring the platform, scripting, troubleshooting, designing technical solutions, and providing architectural guidance.
Develop expertise in core technologies and standards, including HL7, FHIR, OpenID Connect, Kubernetes, Java, JavaScript, JSON, and XML, while working with subject matter experts.
Manage priorities across concurrent projects and escalate requests to leadership when necessary.
Stay current with industry trends and best practices to guide clients' initiatives and align them with current advancements.
Collaborate with customer-facing implementation, service, and account-management teams to drive the profitability of professional services engagements.
Serve as a technical resource for support analysts by assisting with their development and troubleshooting processes.
Participate in the on-call support rotation for after-hours assistance as needed.
Support the development and evaluation of requests for information and requests for proposals to help secure new business.
Report all working hours accurately and promptly in NetSuite, maximizing billable time and using NetSuite's project-management features.
Desired Qualifications
Knowledge of healthcare open standards, including HL7 version 2, FHIR, or CCDA.
Experience with Kafka, ActiveMQ, other message-queue systems, MongoDB, Docker, and Kubernetes.
Experience with Python and JavaScript.
Healthcare system experience.
Experience with cloud development, including AWS or Azure.
Experience with Agile, Scrum, Waterfall, and iterative methodologies.
Successful completion of an undergraduate degree in Health Informatics, Computer Science, Engineering, or a related field.
Salary Range: 110000 to 125000 (Currency: USD) (Pay period: per-year-salary)
Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024!
Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform.
At its heart, the Smile platform enables people and organizations to better manage healthcare data. We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems bringing #BetterGlobalHealth to patients everyday!
Apply today and find plenty of reasons to SMILE!
The Technical Implementations Lead will actively engage with customers and collaborate with key internal teams (e.g., core development, product management, solution architecture, support) to drive improvements in the performance, scalability, durability, and security of custom solutions. In this role, you will support the professional services team and oversee technical solution delivery for a range of Smile Digital Health customers.
Responsibilities:
Collaborate with customers to support their implementation projects within the scope of Smile Digital Health’s products and services. This includes configuring the Smile platform, scripting, troubleshooting, designing technical solutions, and providing architectural guidance.
Develop expertise in Smile’s core technologies and standards, such as HL7, FHIR, OpenID Connect, Kubernetes, Java, JavaScript, JSON, and XML, while working closely with other subject matter experts as needed.
Effectively manage priorities by balancing concurrent projects and escalating requests to leadership when necessary.
Stay current with industry trends and best practices to help guide our clients’ initiatives and ensure they’re aligned with the latest advancements.
Collaborate regularly with Smile Digital Health’s customer-facing teams (Implementations, Service, Account Managers) to drive the profitability of professional services engagements.
Serve as a resource for technical support analysts, assisting in their development and troubleshooting processes.
Participate in the on-call support rotation for after-hours assistance as needed.
Support the development and evaluation of RFIs and RFPs to help secure new business.
Ensure accurate and timely reporting of all working hours in NetSuite, maximizing billable time and fully utilizing the project management features in NetSuite.
Requirements:
5+ years of professional experience in Java and JavaScript development.
Proven expertise in Spring, REST, SQL, and Git.
3+ years of experience in designing, developing, and delivering software solutions independently and as part of a collaborative team.
Strong interpersonal skills with a demonstrated ability to work effectively with clients and team.
Excellent analytical and problem-solving abilities with a keen ability to recognize issues and provide effective solutions.
Highly organized and adaptable in prioritizing tasks; success in this role requires comfort in managing a broad range of high-level issues rather than a specific task list.
Exceptional communication skills, both written and oral – confident in leading meetings, documenting ideas, and persuading others.
Preferred:
Knowledge in healthcare open standards (one or many): HL7 v2, FHIR, CCDA
Experience with Kafka, ActiveMQ or other MQ systems, MongoDB, and Docker, and Kubernetes.
Experience in Python and JavaScript.
Healthcare system experience.
Experience with cloud development (AWS, Azure, etc.).
Experience with Agile, Scrum, Waterfall and iterative methodologies.
Successful completion of an undergraduate degree in Health Informatics, Computer Science, Engineering or related fields.
Additional Information:
Smile discloses that artificial intelligence (AI) may be used in portions of the recruitment and selection process, such as resume screening or application assessment. All hiring decisions are ultimately made by qualified human decision-makers, and AI tools are used to support — not replace — fair and equitable hiring practices. This position is a new role, created to support Smile’s continued growth and commitment to operational excellence.
Some of the benefits we offer:
* Remote Work Environment
* Flexible Time Away From Work Policy including PTO, Personal and Sick Days
* Competitive Salary and Health/Medical Benefits
* RRSP/TFSA/401K Employee Contribution
* Life and Disability
* Employee Assistance Program
* FHIR Study Program and Skillsoft Learning
* Super HAPI Fun Club
Smile's core values include respect, inclusion, embracing our differences, and celebrating shared values because our people are the foundation of our success. We are big on creating a sense of belonging and empowering each other to bring our authentic selves to work. We are dedicated to fostering a workplace that values diversity, equity, and inclusion.
We welcome and encourage candidates of all backgrounds to apply. Candidates are encouraged to inform us if they wish to discuss or require accommodations during interviews or while working at Smile.
TORONTO, ONTARIO / ACCESS Newswire / February 13, 2025 / Smile Digital Health, a global leader in delivering secure, standards-based healthcare data exchange solutions, is pleased to announce that West Coast Informatics (WCI) has successfully completed Smile Digital Health's Technology Partner Certification Program. This milestone underscores Smile Digital Health's unwavering commitment to enhancing healthcare interoperability and showcases WCI's dedication to powering efficient, FHIR-centered data integrations for healthcare organizations worldwide.As a health technology company, Smile Digital Health's goal is to reduce barriers between information and care. We harness the power of open standards to build health IT solutions that deliver an interoperable, FHIR®1-first Health Data Fabric.Spotlight on the Technology Partner CertificationSmile Digital Health's Technology Partner Certification ensures high standards of technical proficiency, compliance with healthcare regulations, and a deep understanding of Smile's Health Data Platform, MDM, CMS Suite, and other product offerings. By attaining this certification, WCI joins an esteemed group of technology partners equipped to integrate with Smile's solutions for payers, providers, and other healthcare stakeholders."We are delighted to welcome West Coast Informatics as a certified technology partner," said Bo Dagnall, Chief Product Officer at Smile Digital Health. "This achievement reflects their commitment to bridging data silos in healthcare, simplifying data exchange processes, and fostering the widespread adoption of FHIR standards. WCI's AutoMap solution seamlessly integrates into our platform, delivering valuable cost savings and operational efficiencies for our mutual customers."Advancing the Digital Health EcosystemSeamless Integration: WCI's AutoMap feature now integrates with Smile's suite of interoperability products, reducing manual data mapping processes and creating more consistent, reliable patient data exchange.Enhanced Clinical Value: A recently completed clinical use case highlights how AutoMap's automated workflow enables clinicians and administrators to access complete, accurate, and timely data, improving clinical insights and decision-making.Cost-Efficient Solutions: By automating complex data transformations, healthcare organizations using Smile's platform integrated with WCI's AutoMap benefit from reduced administrative burdens, fewer errors, and lower operational costs-whether they leverage Smile's full ecosystem or integrate with WCI's AutoMap independently.Accelerated FHIR Adoption: Both Smile and WCI are dedicated to driving the adoption of FHIR standards, aligning with the industry push toward more open, interoperable healthcare data solutions.Ongoing Innovation and CollaborationThrough continued collaboration, Smile and WCI will build on the success of this certification by expanding their offerings to improve data quality, support regulatory compliance, and streamline operations for stakeholders across the healthcare continuum
TORONTO, ONTARIO / ACCESS Newswire / February 6, 2025 / Smile CDR Inc. (d.b.a. Smile Digital Health), the world leader in FHIR®-based health data solutions, today announced a successful $15 million credit financing agreement with FirePower Capital. This strategic partnership will enable Smile to accelerate the growth and development of its market-leading health data platform and further expand its innovative solutions for the healthcare sector.As a health technology company, Smile Digital Health's goal is to reduce barriers between information and care. We harness the power of open standards to build health IT solutions that deliver an interoperable, FHIR®-first Health Data Fabric.As the leading solution provider in the U.S. payer compliance market, amongst other client sectors, Smile Digital Health is at the forefront of transforming how healthcare data is managed, integrated, and shared
The Gartner® report How Clinical Data Integration Improves U.S. Healthcare Payer Interoperability is available now.TORONTO, ON / ACCESSWIRE / July 25, 2024 / Smile Digital Health (Smile), a leading Fast Healthcare Interoperability Resources (FHIR®) health data platform and exchange solutions provider, has been named as a Representative Repository Vendor in the report How Clinical Data Integration (CDI) Improves U.S. Healthcare Payer Interoperability.As a health technology company, Smile Digital Health's goal is to reduce barriers between information and care. We harness the power of open standards to build health IT solutions that deliver an interoperable, FHIR®1-first Health Data Fabric.As per the Gartner report, healthcare payer CIOs and executives routinely underestimate the complexities of clinical data integration initiatives, leading to subpar business outcomes. This research defines CDI processes and provides strategy and sourcing guidance to payer executives to achieve effective CDI at scale.For a limited time, Smile will make the report available via their website."Gartner is a trusted source for research in the tech industry. We believe that being named as a Representative Repository Vendor in this report showcases our dedication to furthering interoperability across the healthcare landscape and specifically, in this case, through clinical data integration," said Erin Prymas, Chief Revenue Officer, Smile Digital Health
Smile Digital Health, a leading FHIR® health data fabric and exchange solutions provider, announced the closing of approximately $30 million in Series B growth capital led by existing investors including UPMC Enterprises.
The increasing need for interoperability in healthcare has driven significant growth and demand for the company's data fabric platform and continued innovation in this area.