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Radisson Hotel Group

Runs hotel brands for travelers and property owners

Senior Receptionist

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timeWarsaw, PolandPLN5.7k - PLN6.5k /moIn-person

About the Job

Requirements

  • At least one year of experience as a hotel receptionist or senior receptionist.
  • Experience providing direct service to hotel guests.
  • Very good command of Polish and communicative command of English.
  • Ability to build positive relationships with guests.
  • Ability to solve problems independently and make decisions.
  • Good work organization and attention to detail.
  • Availability to work shifts.

Responsibilities

  • Independently serve hotel guests during check-in, check-out, and throughout their stay.
  • Provide a high standard of service in accordance with Radisson Hotel Group standards.
  • Resolve current problems and respond to guest needs.
  • Handle individual reservations and guest inquiries.
  • Collaborate with other hotel departments to ensure smooth service.
  • Support less experienced team members and share knowledge with them.
  • Maintain accurate reception documentation and settlements.
  • Work with hotel systems and operational tools used at the reception.

Desired Qualifications

  • Experience in a chain hotel.
  • Knowledge of property management systems used in the hospitality industry.
  • Experience onboarding or supporting new employees.

About the Company

Radisson Hotel Group

Runs hotel brands for travelers and property owners

Radisson Hotel Group connects travelers with hotels across Europe, the Middle East, Africa and Asia-Pacific, while helping property owners develop, brand and run lodging businesses. Its portfolio spans luxury and lifestyle hotels, upscale resorts and properties converted from independent hotels into branded destinations. Guests book through the group's channels and use its loyalty program, while owners partner through managed, franchised, leased or hybrid agreements. Its commercial systems support property management and hotel revenue optimization through shared technology and distribution. Its hospitality roots trace to Copenhagen's first SAS hotel in 1960, and the group is headquartered in Brussels, Belgium.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
1960

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