Mid-Level Donor Relations Director

Description

JOB TITLE: Mid-Level Donor Relations Director

PROGRAM AREA: Development

FLSA STATUS: Exempt

JOB OBJECTIVE: The Mid-Level Donor Relations Director strengthens and grows Oasis Center’s individual giving program through strategic cultivation, solicitation, stewardship, and retention of mid-level and recurring monthly donors. Develops meaningful donor relationships, increases year-over-year retention and giving, and identifies donors with the potential to move into the major-gift pipeline. Working in close collaboration with the Vice President of Fund Development & Community Engagement, President/CEO, and Development team, the Director develops personalized and scalable engagement strategies that deepen donor connection to Oasis Center’s mission, programs, youth, and impact.

Essential Functions

• Directs and grows Oasis Center’s mid-level donor segment, with accountability for year-over-year growth, retention, upgrades, and increased donor engagement.
• Maintains a high-touch portfolio of mid-level donors and prospects, developing individualized cultivation, solicitation, and stewardship strategies based on giving history, engagement, capacity, and relationship potential.
• Develops and implements scalable engagement and stewardship strategies for the broader mid-level donor segment, including personalized communications, phone outreach, face to face meetings, event invitations, donor updates, and other meaningful touchpoints, with particular focus on renewing and deepening relationships with first-time donors.
• Identifies, qualifies, and transitions donors with significant major-gift potential to the President/CEO and Vice President of Fund Development & Community Engagement, supporting a strong and sustainable major-donor pipeline.
• Collaborates with the Director of Marketing & Communications on targeted donor communications, appeals, stewardship content, and engagement strategies for mid-level and recurring donors.
• Participates in donor events, community events, networking opportunities, and Nashville philanthropic activities to strengthen existing relationships and cultivate prospective supporters.
• Tracks donor contacts, moves, interests, giving history, and next steps accurately and consistently within the organization’s CRM to support effective portfolio management and organizational fundraising strategy.
• Demonstrates the ability to build strong, caring, and affirming relationships with all youth.
• Operates with a clear understanding of racial inequities and systemic discrimination, demonstrating a sustained commitment to anti-oppression and equity-centered practices.
• Applies knowledge of Positive Youth Development, Trauma-Informed Care, and evidence-informed practices grounded in adolescent development.

Administration and Supervision

• Works closely with the Vice President of Fund Development & Community Engagement to establish annual goals for donor retention, portfolio growth, upgrades, major-gift prospect identification, and overall mid-level donor performance.
• Uses donor data, giving history, engagement patterns, and available capacity indicators to prioritize donor activity and inform cultivation strategies.
• Collaborates with Development team members to ensure coordinated donor outreach, accurate records, and consistent stewardship across fundraising channels.
• Supports donor events, campaigns, appeals, and other individual giving initiatives as needed.
• Ensures donor engagement and fundraising activities adhere to ethical fundraising standards, organizational policies, donor intent, and confidentiality requirements.
• Participates actively in Development team and cross-functional staff meetings, contributing to organizational planning, collaboration, and continuous improvement.

Benefits:

Medical Plan Options 

Employer Paid Vision, Dental, LTD 

Employer HSA contribution 

12 Paid Holidays 

PTO 

401K + up to 3% Match 

Paid parental Leave 

Requirements

Minimal Requirements / Performance Standards

• Demonstrated success cultivating, soliciting, and stewarding individual donors.
• Demonstrated ability to build authentic donor relationships and comfortably conduct face-to-face donor meetings and solicitations.
• Experience managing a donor portfolio and using moves-management principles to prioritize donor engagement and advance donor relationships.
• Strong understanding of donor retention, annual giving, mid-level giving, stewardship, and donor pipeline development.
• Ability to analyze donor data and use giving history, engagement, and capacity indicators to prioritize fundraising activity and identify growth opportunities.
• Strong written and verbal communication skills, including the ability to communicate organizational impact in a compelling and donor-centered manner.
• Strong organizational and relationship-management skills, with the ability to manage multiple donor relationships, deadlines, and priorities simultaneously.
• Demonstrated ability to collaborate effectively with Development colleagues, senior leadership, program staff, and external stakeholders.
• High level of proficiency with emerging office technology and donor relationship management systems; experience with CRM platforms strongly preferred.
• Minimum of three (3) years of progressively responsible fundraising, donor relations, individual giving, or donor development experience, preferably including direct donor cultivation and solicitation.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands of this position may be reasonably accommodated for individuals with disabilities on a case-by-case basis.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision, and distance vision.

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

Oasis Center is an equal opportunity/affirmative action employer and is operated in accordance with a policy which does not permit discrimination because of race, color, sex, age, handicap, national origin, sexual orientation, gender identity, or gender expression

Educational Requirements: BA degree 

Supervisor: VP of Fund Development and Community Engagement.