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42dot

Unified platform for multi-modal urban mobility

F&B Operations Manager

Procurement & SourcingConfirmed live in the last 24 hours
Full-timePangyo-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, South KoreaNo salary listed

About the Job

Requirements

  • At least 7 years of relevant experience in general administration, employee benefits, food and beverage operations, or related work.
  • Experience managing outsourced operators and communicating with external vendors is required.
  • Experience identifying new suppliers or vendors and handling contracts or implementation.
  • Ability to manage processes such as settlement, ordering, and receiving from end to end.
  • Experience improving operations using data.
  • A service mindset and ability to observe employee needs to improve satisfaction.

Responsibilities

  • Establish the direction and operating strategy for F&B services.
  • Set KPIs and manage key operating metrics, including budgets, meal counts, costs, and utilization.
  • Analyze cafeteria and food service operations and prepare weekly and monthly reports.
  • Design services and operating processes to provide a frictionless dining experience.
  • Lead the identification, selection, contracting, and evaluation of contracted food service and cafeteria operators and food ingredient suppliers.
  • Plan and execute supplier-selection processes, including open bidding.
  • Set standards for hygiene, quality, delivery, cost, and service-level agreements, and monitor operating performance.
  • Analyze meal counts, costs, inventory, ingredients, waste rates, and utilization data to identify improvements.
  • Operate food tasting and hygiene-monitoring systems.
  • Standardize operating processes, establish standard operating procedures, and plan and implement operational automation.
  • Report operational risks and key performance to leadership.
  • Improve services based on employee satisfaction and voice-of-customer feedback.
  • Improve operations using quantitative data and qualitative feedback, including meal satisfaction and usage behavior.
  • Improve the environment and operating processes of workplace dining spaces.
  • Plan healthy meals, new menus, and new F&B services.
  • Collaborate with Finance, Procurement, Legal, Human Resources, General Affairs, and other related teams.
  • Respond to major operational issues, incidents, and emergencies.
  • Ensure compliance with food sanitation laws, HACCP, and other relevant standards.
  • Coordinate with the Ministry of Food and Drug Safety and other relevant government agencies, including regulatory affairs.
  • Support hygiene inspections, audits, and related administrative work.

Desired Qualifications

  • Experience in corporate F&B or hospitality operations.
  • Understanding of HACCP and other food hygiene requirements.
  • Experience with digital transformation and operational automation projects.
  • Business English communication.

About the Company

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42dot

Unified platform for multi-modal urban mobility

42dot.ai provides a platform called UMOS (Urban Mobility Operating System) that connects and manages multiple transportation modes—such as cars and drones—within a single system for cities, agencies, and private clients. UMOS enables efficient transportation management, demand-response services, and smart logistics by integrating data and operations across modes, powering operations through a subscription-based platform-as-a-service model. Unlike single-mode solutions, 42dot.ai offers multi-modal, city-focused orchestration that bridges public, private, and logistics needs. The company aims to transform urban mobility by helping cities run more efficiently, cut costs, and improve the experience for commuters and logistics providers.

Company size
501-1,000
Company stage
Growth Equity (Venture Capital)
Total funding
$731.9M
Headquarters
Seoul, South Korea
Founded
2019

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