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Boyne Resorts

Runs ski, golf, and outdoor resorts across North America

Retail Sales Associate

Full-TimeDeadline 8/16/27
No salary listed
Entry
Lincoln, NH, USA
In Person
RetailRetail Sales

About the job

Requirements
  • A high school diploma or general education degree (GED), one to three months of related experience and/or training, or an equivalent combination of education and experience is required.
  • Previous retail sales experience in hard and soft goods is preferred.
  • Outdoor retail experience and boot-fitting knowledge are a plus.
  • Boot fitters must be certified.
  • Must be able to multitask in a busy retail environment.
  • Must be able to work a flexible schedule that includes weekends and holidays.
  • Must maintain a clean, neat appearance.
Responsibilities
  • Understand the products and services, guests’ needs, and ways to improve service to customers, the general public, and employees.
  • Greet customers and understand their needs.
  • Direct customers to appropriate purchases.
  • Accept payments efficiently and diplomatically, enter the appropriate payment type, and balance the cash sheet.
  • Contribute to the team effort by participating in job sharing for any department and working at all retail outlets.
  • Assume responsibility for resort cleanliness and the safety of guests and employees; accept diverse assignments; and maintain a positive, friendly demeanor in internal and external interactions.
  • Meet service-level objectives and department goals set by the immediate supervisor.
  • Maintain the cleanliness, organization, and neat appearance of the retail store.
Desired Qualifications
  • Outdoor retail experience and boot-fitting knowledge.

About the company

Boyne Resorts operates mountain and lakeside destinations across North America, selling ski access, outdoor recreation, golf, lodging and dining to travelers. Its collection includes Big Sky, Cypress Mountain and Gatlinburg SkyPark, alongside Boyne Golf courses and Boyne Country Sports, an outdoor retailer with Michigan stores and nationwide online sales. Boyne Mountain combines skiing with an indoor waterpark, while Gatlinburg SkyPark runs scenic chairlift and pedestrian bridge attractions in Tennessee. Guests pay for recreation and accommodation, and also buy meals and equipment at its properties and stores. Boyne traces its roots to a 1947 land purchase for Boyne Mountain and is headquartered in Petoskey, Michigan.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Petoskey, MI

Founded

N/A

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What believers are saying

  • Giving has a shared structure: Boyne's January 2026 foundation launch coordinated community, environmental and scholarship grants across 13 properties.
  • Leadership gets a succession focus: Boyne's May 2026 operations-president announcement prioritized developing future leaders across its resorts.
  • Employees have an emergency-aid route: Boyne's independent foundation reviews staff hardship grant applications year-round.

What critics are saying

  • Terrain operations depend on snowfall: Boyne's September 2026 Black Ridge plans omit grooming and snowmaking across 272 acres.
  • Staff housing limits privacy: Boyne's Sugarloaf resort advertises double- or triple-occupancy rooms with rent deducted from pay.
  • Boyne's Loon expansion awaits federal review: its October 2026 fourth-peak proposal needs environmental assessment before project approval.

What makes Boyne Resorts unique

  • Ownership stays within the family: Boyne is privately held by the Kirchers.
  • Local teams shape each destination: Boyne gives properties freedom to innovate and build experiences around their communities.
  • Rewards extend across trip spending: BoyneRewards links 11 locations with year-round points for skiing, golf, dining, shopping and lodging.

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