Quality Control Director - Federal

Overview

Do you consider yourself to be a highly technical, strong communicator with the desire to work in a team environment on complex projects? Gilbane is seeking a Quality Control Director to lead and manage the quality assurance strategy across all field operations for Gilbane Building. The Director develops strategies that integrate quality with safety, productivity, and profitability. 

Who are we?  

As a Top-10 ENR Contractor, Gilbane is a family-owned business with 45 offices that has been shaping communities since 1870. Consistently recognized as one of the most reputable construction management firms in the country, Gilbane is committed to delivering projects safely and on-time. You will have the opportunity to build schools, labs, hospitals, corporate offices, sports arenas and more! 

We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. 

Who are you? 

You are a coach/leader who leads with an inclusive and empathetic mindset. You provide feedback and guidance to help others excel in their current or future roles. You determine priorities, delegate work, and effectively communicate progress. You establish measures to assess the impact, quality, and timeliness of results while praising successes and sharing lessons learned. You build high performing teams by attracting, engaging, developing, and retaining talented individuals through motivation and discipline to maximize impact on the organization and the individual.  

You leverage business insights by understanding industry trends, local market/economic conditions, and Gilbane’s business model to make critical decisions and create competitive advantage. You deploy a strategic mindset when considering solutions to long-term opportunities and risks that may develop in the future.  

Your core values match Gilbane’s: Integrity, Caring, Teamwork, Toughmindedness, Dedication to Excellence, Discipline, Loyalty, and Entrepreneurship. 

What’s in it for you?   

Gilbane offers employees multi-dimensional training opportunities through a number of resources. While managing your responsibilities to projects, you will be able to enroll in trainings through our award-winning Gilbane University to build leadership and technical skills. In addition, you would work with an experienced team which provides you with the opportunity to learn new industry skills every day. You will protect and promote the interests of both Gilbane and the client in all matters as well as demonstrating the personal characteristics of a developing leader. 

Responsibilities

The Federal Quality Control Director provides strategic leadership and oversight of Gilbane’s Quality Control program across its portfolio of Federal projects, ensuring consistent compliance with contract requirements, Federal agency standards, and Gilbane’s enterprise quality practices. Serving as the functional leader for Federal QC personnel, this role oversees QC staffing and qualifications, project-specific QC plans, audits, corrective actions, performance metrics, and the development and training of Quality Control Managers supporting projects globally. 

• Maintain and update, as needed, the Federal Division QC program to maintain compliance with industry and Federal government QC requirements 

• Serve as point of contact with the Division for the Government entities on QA/QC practices, questions, topics and issues 

• Serve as Functional leader of QC personnel in a matrix organization serving projects globally, assigning only qualified individuals to each project; including vetting proposed QCM personnel assignments to assure contract qualifications are met, and to issue appointment letters 

• Manage and maintain a robust Quality Audit program for Federal projects; including working with projects when non-compliance reports are received to assure cogent and appropriate responses are crafted 

• Provide streamlined project-specific QC plan templates for prime IDIQ contracts that comply with contract requirements 

• Review and approve project-specific QC Plans; including establishing QC Program early start-up and close-out processes and monitoring metrics 

• Interface with Business Unit and Operations Management on QC needs and program implementation 

• Coordinate and work with Enterprise Global QC Director to achieve integrated programs to the extent possible 

• Coordinate and conduct onboarding and training for project Quality Control Managers.  

• Create training material to incorporate Enterprise’s operational procedures and software tools to the existing quality program. 

• Travel to construction projects to perform assessments as required 

• Infill as project Quality Control Manager as needed 

• Up to 50% travel 

Qualifications

EXPERIENCE/EDUCATION: 

• A graduate of a four-year accredited college or university program in one of the following disciplines:  Engineering, Architecture, Construction Management, Engineering Technology, Building Construction, or Building Science. 

• Minimum 15 years of experience in the industry, with at least ten (10) years of US Department of Defense (DoD) quality control management experience as a contractor. 

• American Society for Quality (ASQ) certification as Quality Auditor or Manager of Quality/Organizational Excellence 

• Valid USACE/NAVFAC Construction Quality Management for Contractors training certification required 

• Or equivalent combination of education and experience 

KNOWLEDGE, SKILLS & ABILITIES: 

• Advanced written, verbal, and interpersonal skills. 

• Ability to function as an integral part of a team while being highly collaborative. 

• Ability to coordinate efforts involving individuals from different geographic areas as well as external partners. 

• Ability to understand issues quickly and follow through with a resolution. 

• Advanced customer service skills. 

• Advanced problem solving, planning, multi-tasking, and organizational skills. 

• Proficient in Microsoft Office specifically Outlook, Word, and Excel. 

• Proficiency in Procore  

• Proficiency in RMS (Resident Management System) and eCMS (Electronic Construction and Facility Support Contract Management System)  

Salary to be determined based on factors such as geographic location, skills, education, and/or experience of the applicant, as well as the internal equity and alignment with the team.

The pay ranges from $181,000-$221,900 plus benefits and retirement program.

Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees’ education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test.

Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status. Click here to view the physical demands and working conditions required to perform this role. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Note to Recruiters, Placement Agencies, and Similar Organizations: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly. 

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