Inbound/Outbound Sales Representative
About the job
- At least three years of outbound sales experience, from appointment setting through closing.
- Strong verbal and written English communication skills.
- Ability to clearly explain value propositions.
- Experience working remotely with U.S.-based clients, ideally in business-to-business sales or software as a service.
- Familiarity with customer relationship management systems, call tracking tools, and email outreach platforms.
- Confidence making cold calls and navigating objections.
- Ability to work in a fast-paced environment with high output expectations.
- Ability to work in a candid communication environment and accept constructive feedback.
- Handle inbound sales inquiries and qualify interested prospects.
- Identify and engage high-potential target accounts through outbound outreach.
- Conduct discovery calls to understand client pain points and recommend relevant solutions.
- Conduct virtual demonstrations that educate prospective customers, focusing on their specific needs and challenges.
- Maintain an active and organized pipeline of leads and opportunities.
- When required, make 80–100 outbound calls daily, primarily to warm or cold leads, with a goal of booking 3–5 qualified demonstration appointments per day.
- Log all activity in the customer relationship management system and collaborate with the Head of Sales on next steps.
- Follow up with prospects via email and phone in a timely and professional manner, focusing on closing deals.
- Drive new business through inbound inquiries and outbound outreach, using a consultative sales approach to help local governments modernize their digital presence.
- Experience working remotely with U.S.-based clients, ideally in business-to-business sales or software as a service.
About the company
Town Web builds and hosts municipal websites across the United States. They create web design and hosting services tailored for towns, villages, and cities, focusing on making it easy for clerks to post information and for boards to share updates. The service runs a complete, easy-to-maintain website system with around-the-clock support and affordable pricing. Their approach centers on serving local governments with specialized tools for posting information and managing content, rather than general consumer websites. The goal is to provide reliable, simple-to-use websites that help municipalities communicate with residents and stay up-to-date.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Madison, Wisconsin
Founded
2007
Get referred to Town Web
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Simplify's Take
What believers are saying
- ADA Title II deadlines hit 2027 for larger municipalities and 2028 for smaller ones.
- Town Web's 2026 pricing page pitches municipal websites starting near $99 monthly.
- New Hampshire guidance dated August 11, 2026 extends accessibility pressure to every municipality.
What critics are saying
- Local governments hold ADA responsibility, so vendor failures still trigger municipal lawsuits.
- Only 11 live examples are public, weakening proof against larger municipal vendors.
- ProudCity, GovOS, and regional web shops exploit the 2027-2028 accessibility scramble.
What makes Town Web unique
- Town Web targets municipalities with fixed-price, built, hosted, and maintained websites, updated September 3, 2026.
- Its portfolio shows 11 live city, town, village, and township sites across seven states.
- Town Web bundles ADA-compliant design, online payments, and communication tools for local governments.
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Benefits
- Remote Work Options