Full-Time

Authorization Specialist

Posted on 10/2/2025

Deadline 5/20/26
Cooper University Health Care

Cooper University Health Care

Compensation Overview

$20 - $31/hr

Philadelphia, PA, USA

In Person

Category
Finance & Banking (1)
Requirements
  • 2 years insurance verification or registration experience in a hospital or physician office preferred.
  • Working knowledge of medical insurance plans & products, coordination of benefits guidelines, and requirements for authorizations, pre-certifications and referrals.
  • Proficiency in working with payor on-line portals, as well as NaviNet, Passport or other third-party eligibility systems required.
  • Experience working in a high volume, inbound call center preferred.
  • Proficiency in IDX Flow cast, Image Cast, and EPIC EMR systems preferred.
Responsibilities
  • Verifies insurance eligibility and plan benefits.
  • Contacts patients with inactive insurance coverage to obtain updated insurance information.
  • Validates coordination of benefits between insurance carriers.
  • Explains insurance plan coverage and benefits to patients, as necessary.
  • Secures insurance authorizations and pre-certs for patient services both internal and external to Cooper.
  • Creates referrals for patients having a Cooper PCP. Contacts external PCPs to obtain referrals for patients scheduled with Cooper providers.
  • Refers patients with less than 100% coverage to Financial Screening Navigators.
  • Identifies copayment, deductible and co-insurance information.
  • Collects and processes patient liability payments prior to service.
Desired Qualifications
  • 2 years insurance verification or registration experience in a hospital or physician office preferred.
  • Experience working in a high volume, inbound call center preferred.
  • Proficiency in IDX Flow cast, Image Cast, and EPIC EMR systems preferred.
Cooper University Health Care

Cooper University Health Care

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