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AtkinsRéalis

Engineering services for infrastructure and energy

Analyst, HR Operations - Job Data Change

HR Operations & CoordinationPosted on Nov 12
Full-timeBengaluru, Karnataka, India

About the Job

Requirements

  • Experience, preferably in an HR Shared Services function supporting the UK, Middle East and Africa, United States, Canada, or Asia Pacific.
  • Good proficiency in HR processes and standard operating procedures.
  • Preference is given to candidates with experience and knowledge of Workday and ServiceNow applications.
  • Good IT skills, particularly Microsoft Word, Excel, and Outlook.
  • Fluent English with excellent verbal and written communication skills.
  • Strong administrative ability to manage a complex and varied workload.
  • Ability to work rotational shifts.
  • Graduate or postgraduate qualification with a minimum of 2–5 years of experience in HR shared services or a similar environment.
  • Strong attention to detail, organization, prioritization, and ability to meet deadlines.
  • Ability to work under pressure and handle resistance professionally.
  • Customer focus and ability to build effective relationships with internal and external stakeholders at all levels.
  • Confidentiality, initiative, autonomy, and ability to work independently and as part of a team.

Responsibilities

  • Provide effective and proactive HR support to employees and managers located in Asia Pacific (India, Asia, and Australia).
  • Manage employee life-cycle processes in accordance with regional policies and procedural guidelines for the Middle East.
  • Manage and coordinate queries using the case management tool.
  • Produce standard correspondence for employees and external parties.
  • Liaise with employees, line managers, and other HR colleagues.
  • Work closely with the HR community and Centres of Excellence.
  • Contribute proactively to departmental improvements and support the People Hub team with ad hoc projects.
  • Audit and quality-check team members' cases.
  • Manage escalations, perform root cause analysis, and provide findings to the Team Lead or Line Manager.
  • Process complex cases and transactions, and provide backup for the team.
  • Perform other duties as requested by the HR Team Leader.

Desired Qualifications

  • Previous experience in a front-facing customer service role and/or project experience.
  • Potential to develop as the team grows.

About the Company

AtkinsRéalis

Engineering services for infrastructure and energy

AtkinsRéalis provides engineering services for infrastructure and nuclear projects, connecting people, data, and technology to plan, design, build, and manage systems worldwide. It delivers integrated services through consulting, design, engineering, and project management, using a global team and data-driven collaboration to move projects from concept to commissioning. The company’s global reach and end-to-end capability across conventional engineering and nuclear sectors enable coordinated delivery across multiple disciplines. Its goal is to transform infrastructure and energy systems worldwide by delivering safe, reliable, and efficient engineering solutions.

Company size
10,001+
Company stage
IPO
Headquarters
Epsom, United Kingdom
Founded
1938

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