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Kaiser Permanente

Integrated healthcare provider and payer platform

Nursing Attd

Nursing & Frontline Patient CareUpdated on Nov 10
Full-timeDowney, CA, USANo salary listedIn-person

About the Job

Requirements

  • At least one year of experience as a Nursing Attendant in an acute hospital, skilled nursing, extended care, or convalescent care setting; current enrollment in an approved Registered Nurse or Licensed Vocational Nurse program may substitute for one year of experience, and this experience requirement is waived for current Kaiser Permanente Coalition employees.
  • State certification as a Nursing Assistant, completion of a Nursing Attendant course, or current enrollment in an approved Registered Nurse or Licensed Vocational Nurse program.
  • Basic Life Support certification.
  • Certification as a Certified Nursing Assistant may be required as specified by the Medical Center.
  • The position requires considerable walking and standing, moderate lifting, exposure to patient elements, and handling emergencies and patient incidents within the employee's scope of competency.
  • Communicate clearly and concisely in a manner appropriate to the patient's developmental stage.
  • Have full command of written and spoken English.
  • Complete Neonatal Resuscitation Modules 1–4 for Family Centered Care.

Responsibilities

  • Perform assigned patient-care functions under the direct supervision of a Registered Nurse or physician, within the legal scope of competency and established standards, policies, and procedures.
  • Uphold organizational policies and procedures, principles of responsibility, and applicable laws; comply with regulatory requirements and standards of practice.
  • Use communication strategies, including chain of command and issue escalation, and collaborate with the Registered Nurse to identify and resolve problems.
  • Prioritize patient-care assignments, complete activities, and notify the Registered Nurse when unable to complete assigned work.
  • Identify patients and scheduled procedures correctly and provide assigned patient care suited to age-related needs and scope of competency.
  • Report unusual findings and sudden changes in patient or family conditions to the Registered Nurse; provide timely data that may assist in revising the plan of care.
  • Discuss discharge barriers with the Registered Nurse and take directed interventions; keep health-care team members informed about patient responses to interventions.
  • Document completed activities legibly, with dates and signatures, and ensure documentation is complete and reflects data collected within scope of competency.
  • Apply standard precautions and maintain a safe environment; demonstrate required competencies through departmental validation.
  • Transport patients, equipment, supplies, and specimens throughout the Medical Center using proper body mechanics.
  • Participate in departmental performance-improvement activities, including planning, monitoring, assessing, and improving; use computer systems effectively and efficiently.
  • Follow customer-service standards, listen to patients and members, take responsibility within scope to resolve concerns, and assist members who are dissatisfied with their experience.
  • Answer call lights, alarms, and patient requests promptly; provide patients and significant others with information within scope under Registered Nurse direction.
  • Maintain patient confidentiality and a clean, orderly, functional work environment.
  • Work cooperatively with the team, assist coworkers unfamiliar with the department, address difficult or conflicting situations constructively, and accept accountability and constructive criticism.
  • Attend mandatory meetings and in-services, at least 50% of staff meetings, and participate in departmental professional development and assessment of unit learning needs and the annual educational plan.
  • Stay informed about unit activities and recommend changes; report to the assigned area promptly and be available at the start of the assigned shift.
  • Minimize personal phone-call time and support a collaborative labor-management partnership environment.
  • Organize work to minimize overtime and identify or assist with systems improvements; use payroll and non-payroll resources effectively.

Desired Qualifications

  • Some positions may require bilingual Spanish on a position-by-position basis.
  • May be expected to float to other areas within scope of competency.
  • Willingness to be trained on computer systems.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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