speakit

Digital dictation and speech recognition solutions

German Online Content Moderator

Risk & ComplianceConfirmed live in the last 24 hours

Full-timeRemote in Malta€21.1k /yr

About the Job

Requirements

No previous experience is required; customer service experience is ideal.
Candidates must have strong computer skills and the ability to learn new computer tools.
Candidates must have strong analytical and decision-making skills, attention to detail, and good communication skills.
Candidates must have advanced or proficient German and conversational English language skills.
Candidates must have a professional attitude, be punctual, work autonomously, meet deadlines, and follow procedures and instructions.
Candidates must be flexible in working times.

Responsibilities

View and review user-generated content, such as sales advertisements.
Respond to customer inquiries on all topics related to the online marketplace while maintaining a positive, empathetic, and professional attitude.
Follow communication procedures and policies.
Evaluate content and make decisions in accordance with defined policies and guidelines.

Desired Qualifications

Customer service experience is ideal.

German Online Content Moderator

speakit · Malta (Remote) · Full-time · Posted 2024-11-05

Workplace: remote

Department: German

Description

Our client, an international services provider working with companies across the World is seeking to recruit a team of German speaking Online Content Moderators for a new project.

Great opportunity to start your career in a sunny country within an international environment!

Responsibilities

View and review user-generated content (e.g. sales ads).
Respond to customer inquiries on all topics related to the online marketplace, by maintaining a positive, empathetic and professional attitude towards the customers.
Follow communication procedures and policies.
Evaluate and make decisions in accordance with defined policies and guidelines.

Requirements

No previous experience is required however some customer service experience would be ideal
Candidates must have strong PC skills, have the ability to learn to use new computer tools
Must have good communication skills as well as possess strong analytical skills together with decision making skills, attention to detail.
German language skills (advanced/proficient) and English language skills (conversational).
Professional attitude, attendance attends work on time, able to work autonomously, meet deadlines, follow procedures and instructions.
Passionate about making a difference.
Flexible in working times.

Benefits

Salary: 21,1K euros gross per year
Working from home
Possibility to extend leave while working from abroad (up to 2 weeks)
Team Performance Bonus, received twice a year, based on team performance
Development and Career Opportunities
Free transport to the office from certain areas in Malta
Free Private Health Insurance cover (after probation)
Free annual eye test
Discounts for Gym Membership, Taxi Services
Free English Course
Work from home allowance

Apply

Apply at speakit

About the Company

speakit

Digital dictation and speech recognition solutions

Speak-IT is the UK’s leading Digital Dictation and Speech Recognition specialist, offering bespoke speech-to-text workflow solutions for sectors such as healthcare, legal, and education. Their product approach combines hardware, software, and services to turn spoken words into typed text through customized workflows that fit each industry’s needs. They work with major players in the voice technology field and provide unbiased advice, ongoing support, and hands-on service to ensure smooth implementation and use. Compared with competitors, Speak-IT differentiates itself through its long-standing presence since 1990, strong partnerships, and a focus on practical, personable customer service. The company’s goal is to help organizations improve efficiency and accuracy in documentation by delivering practical, integrated voice technology solutions and expert support.

Company size: 1-10
Company stage: Not listed
Total funding: Not listed
Headquarters: United Kingdom
Founded: 1990

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