Medical Secretary

Job Description

Medical Secretary

Department

Primary Care

Henry Ford Medical Center – Plymouth

40777 Ann Arbor Road Plymouth, MI 48170

Work Schedule

Full-Time (40 Hours Per Week)

About the Department

Join one of Michigan's largest physician organizations, Henry Ford Medical Group, where we deliver coordinated care across primary and specialty practices throughout the region. Our team is dedicated to collaborative teamwork, providing access to leading clinical resources, and building lasting relationships with patients and communities. As part of Henry Ford Health, you'll contribute to a culture of excellence and innovation in healthcare.

Role Overview

As a Medical Secretary, you will provide essential medical operations support to clinical departments, utilizing your knowledge of medical terminology and procedures. You'll work under direct supervision, assisting in daily operations and special projects to ensure smooth functioning of hospital, clinic, or laboratory environments. Your role is vital in maintaining efficient workflows and supporting patient care.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Provide medical operations support to clinical departments using medical terminology and procedures.
• Conduct special projects as assigned by the department.
• Schedule appointments and maintain calendars efficiently.
• Communicate effectively with callers and visitors, providing courteous and tactful information.
• Distribute departmental mail and other materials as needed.

Qualifications

Required Qualifications

• High school diploma or G.E.D. equivalent.
• Literacy and experience working with Microsoft Software Programs.

Preferred Qualifications

• One (1) year of experience within a medical office setting.
• Previous experience scheduling appointments/maintaining calendars.

The ideal candidate must possess exceptional professional resilience and an even temper, allowing them to remain completely calm, objective, and compassionate when interacting with anxious or frustrated patients in high-stress healthcare environments. They must be highly adaptable under pressure, seamlessly pivoting between heavy administrative duties, high-volume phone lines, and face-to-face patient care without losing focus or momentum. Additionally, the role demands a proactive, self-starting autonomy to independently anticipate and resolve operational backlogs before they impact patient care, backed by a meticulous attention to detail that ensures clinical accuracy and patient safety across all documentation.

Additional Information

What We Offer

Join a team where you can grow your career through collaboration, mission-driven work, and continuous learning opportunities. Be part of an organization that values your contributions and supports your professional development.

Join Our Team

Ready to make a difference? Apply now and be part of our mission to provide exceptional care.