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Catholic Community Services of Western Washington

Delivers social services, housing, counseling.

Shelter Peer Case Worker

Case Management & AdvocacyUpdated on Nov 10
Full-timeTacoma, WA, USA$24.35 - $28In-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Two years of experience working in environments that provide social services to people experiencing homelessness is required.
  • Reliable transportation, a valid Washington State driver's license, and automobile insurance are required.
  • The applicant must pass required background checks.
  • The applicant must provide proof of a negative tuberculosis test from the last year.
  • The applicant must manage time effectively and prioritize in a fast-paced environment.
  • Proficient computer skills with various Microsoft applications are preferred within the qualifications section.
  • The applicant must have a strong connection to and knowledge of the community being served.
  • The applicant must agree to uphold the mission, beliefs, and values of Catholic Community Services and Catholic Housing Services.
  • The applicant must have an acceptable driving record under CCS policy and provide a current driving abstract.
  • The applicant must obtain a Food Handler's card within the first month of employment.
  • The applicant must successfully complete Motivational Interviewing, Housing First client-centered practices, de-escalation, and First Aid/CPR training within three months of hire.

Responsibilities

  • Use Motivational Interviewing and Housing First client-centered practices to assess residents' barriers to housing, strengths, and needs.
  • Assist residents in developing a strength-based, client-centered plan for housing and housing retention, including a comprehensive Housing Stability Plan.
  • Develop supportive relationships by regularly meeting with residents to provide one-to-one support toward established goals in their Housing Stability Plans.
  • Build knowledge of local housing, mental health, and public assistance resources, and coordinate with community agencies to facilitate resident referrals and access to services.
  • Support residents with follow-up services, including appointment scheduling and reminders.
  • Maintain accurate resident documentation in databases or software applications.
  • Complete resident meeting notes and other required documentation within established timeframes.
  • Facilitate life skills workshops, support groups, resource navigation sessions, and recreational activities.
  • Monitor resident compliance with shelter policies and provide appropriate support and intervention.
  • Respond to disruptive behavior using behavioral management, including setting limits, encouraging desired behaviors, assigning consequences, and helping residents consider their actions and decisions.
  • Help residents maintain daily schedules that support self-sufficiency and independent living, including morning routines, meal times, planned recreational events, skill development, attending classes, and assisting staff with residential upkeep.
  • Perform tasks in program service areas including the laundry room, donation room, and art room, and provide basic meal preparation and meal service.
  • Respond to guests experiencing a crisis or medical emergency.
  • Participate in multidisciplinary team meetings to support cohesive program delivery.
  • Uphold trauma-informed, culturally competent, and client-centered care practices.
  • Perform other duties as assigned.

Desired Qualifications

  • The role is well suited to individuals who have overcome personal challenges related to mental health needs and homelessness and are now able to support others.

About the Company

Catholic Community Services of Western Washington

Delivers social services, housing, counseling.

Catholic Community Services of Western Washington runs 180+ social services across Western Washington to help people in need, including housing, emergency aid, mental health support, pregnancy and youth programs, and senior services. Its housing arm provides stable homes and home care through Catholic Housing Services and its Family Centers support families and communities to stay safe and healthy. The group differentiates itself by being the region’s largest private social service provider with a broad, faith-based mission and a focus on advocacy to change unfair systems. Its goal is to help vulnerable people secure safe housing, thrive in strong families, and live with dignity while pursuing systemic improvements in society.

Company size
1,001-5,000
Company stage
Grant
Total funding
$10M
Headquarters
Seattle, WA
Founded
1991

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