Product Manager - Unsecured Lending Operations

About this role:

Wells Fargo is seeking a Product Manager - Unsecured Lending Operations

In this role, you will:

• Strategize marketing based on assessment of results-based environment and new opportunities for product implementation and enhancements
• Review and analyze development of new products and product lines
• Provide support for product life cycle management
• Review global market dynamics, trends, regulatory impact, and risk management
• Present recommendations to resolve more complex situations and exercise independent judgment
• Develop, implement and maintain products, services and marketing programs
• Adhere to compliance and privacy regulations and policies
• Collaborate and consult with project teams, internal partners and stakeholders, including vendors and third parties

Required Qualifications:

• 2+ years of Product Management experience, product development experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Perform detailed analysis to translate business needs into journeys, business rules, requirements, user stories, acceptance criteria, and test scenarios.
• Analyze Communications Engine data and model results against actual outreach and customer outcomes to identify improvement opportunities.
• Identify data gaps and requirements needed to strengthen Communications Engine capabilities and measurement.
• Assess customer journeys across lines of business to identify gaps that limit digital communications or create fragmented experiences.
• Support analysis of opportunities to simplify and streamline communications across products and channels.
• Execute business testing and validation across data, letters, texts, emails, and secure inbox messaging.
• Provide findings and recommendations to the Product Owner and domain leader to support prioritization, backlog refinement, and implementation decisions.

Job Expectations:

• Must be available to work on-site at the stated location identified in the job opening.
• Ability to travel up to 10% of the time.
• This position offers a hybrid work schedule.
• Ability to support occasional non-traditional business hours for release validation, production readiness reviews, production validation activities, global team coordination, and critical implementation activities.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.