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KION Group

Forklift, warehouse equipment and software solutions

Field Service Engineer

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeCoslada, Madrid, SpainNo salary listedIn-person

About the Job

Requirements

  • Intermediate or higher vocational training in Mechatronics or a similar area, EGB/ESO or similar education, or at least one year of experience in the sector as a maintenance or repair technician.
  • Knowledge of MS Office.
  • Metal-sector occupational risk prevention training (20 in-person hours); internal training will be provided if not already held.
  • A valid front and reach-truck operator license; internal training will be provided if not already held.
  • Ability to participate in oral and/or written conversations of relative complexity in a professional work environment in English.
  • Ability to work independently and coordinate with other departments.

Responsibilities

  • Perform machine installation and maintenance, including preventive and corrective maintenance, breakdown calls and repairs, safety inspections, commissioning, and delivery of machines to customers.
  • Perform preventive maintenance using the KION checklists for each machine model.
  • Respond to breakdowns and repairs, identify deficiencies, notify customers, and either carry out the repair directly or obtain prior approval of an estimate.
  • Identify the need for machine replacement parts and arrange their replenishment.
  • Perform machine safety tests in accordance with legal technical requirements.
  • Assemble new machines, commission them, and deliver them to customers.
  • Prepare estimates for machine repairs and spare-parts supply according to organizational guidelines.
  • Advise customers on technical matters relating to machines and service, including spare parts and recommended or necessary repairs.
  • Identify sales opportunities for services, spare parts, new machines, and improvements to existing machines; inform the customer and notify the Technical Advisor and/or Area Manager.
  • Prepare technical service bulletins according to organizational guidelines, including daily transmission, customer signature, service-type coding, and identification of parts used.
  • Use and care for assigned technical equipment and materials, including the workshop vehicle, notebook, phone, tools, equipment, and spare-parts inventory.

Desired Qualifications

  • Product training courses for new machines are valued.
  • Training courses in work procedures and preventive and corrective machine maintenance are valued.

About the Company

KION Group

Forklift, warehouse equipment and software solutions

KION Group provides forklifts, warehouse equipment, and integrated automation, along with software to optimize supply chains. It sells and leases industrial trucks, offers automated storage/retrieval and warehouse management software, and provides financing and digital transformation services through KION Digital. Its strength comes from a broad brand portfolio (Linde MH, STILL, Dematic, Baoli, Fenwick, OM, Voltas) delivering end-to-end intralogistics across hardware, software, automation, and services for real-time, secure operations. The goal is to help customers improve efficiency, accuracy, and visibility in their supply chains by tightly integrating material handling with digital tools and services.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Wiesbaden, Germany
Founded
2006

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