Envoy Air

Regional carrier for American Airlines

Airport Agent - Baggage Service Office

Shipping & ReceivingUpdated on Nov 10

Part-timePittsburgh, PA, USA$17.50 /hrIn-person

About the Job

Requirements

Applicants must be at least 18 years old.
Applicants must have a high school diploma, GED, or international equivalent.
Applicants must possess a valid, unexpired, unsuspended REAL ID-compliant state driver's license, or otherwise maintain all authority and identification necessary for business travel; some license restrictions may disqualify candidates.
Applicants must be able to work rotating shifts, including days, overnights, weekends, and holidays, with rotating days off.
Applicants must be flexible to work additional hours on short notice when operationally necessary.
Applicants must be able to carry, bend, lift, and turn with bags and other items weighing up to 75 pounds.
Applicants must be willing and able to work outside in variable weather conditions.
Applicants must be able to read, write, speak fluently, and understand English.
Applicants must be authorized to work in the United States without sponsorship.

Responsibilities

Assist passengers with claims for lost or damaged luggage.
Provide announcements explaining baggage procedures and offer assistance to disabled passengers at the baggage claim area when needed.
Remove unclaimed bags from the carousel.
Stack unclaimed items onto baggage carts and into storage racks or shelves in secured areas; baggage may weigh between 33.3 and 75 pounds, and items may need to be handled multiple times.
Track and reconcile all customer-filed claims.
Push and pull baggage carts using two hands with forces between 51.4 and 75 pounds, including forces between 51.4 and 58.5 pounds.
Occasionally twist and turn the upper and lower back when retrieving or placing luggage at the carousel or in the luggage storage area, and when retrieving items from printers at the desk.

Overview

Who we are:

Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.

We offer:

Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)

Pay rate: $17.50/ per hour

Responsibilities

How will you make an impact?

Responsibilities

Assists passengers with claims for lost/damaged luggage.
May provide announcements to passengers explaining baggage procedures and offering assistance to disabled passengers at the baggage claim area.
Remove unclaimed bags from carousel.
Stack unclaimed items onto baggage carts and into storage racks/shelves in secured areas. May be required to handle same items multiple times. Baggage may weigh between 33.3 lbs. and 75 lbs.
Track and reconcile all claims filed by customers.
Push/pull baggage cart using two hands with forces between 51.4 lbs. and 75 lbs.
Push/Pull baggage cart using two hands with forces between 51.4 lbs. and 58.5 lbs.
Occasionally twist and turn upper and lower back when retrieving/placing luggage from carousel or luggage storage area, and when retrieving items from printers at desk.

Qualifications

Who are we looking for?

Requirements

Minimum age: 18
High school diploma, GED, or international equivalent
Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver’s license; or otherwise maintain all necessary authority and identification to travel for business needs as required; some license restrictions may prohibit a candidate from being considered for this role.
Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
Flexible to work additional hours with short notice when operationally necessary
Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs.
Must be willing and able to work outside in variable weather conditions
Must enjoy working under deadlines, working a physical job outdoors, and have an interest in the airline industry
Must be able to read, write, fluently speak, and understand the English language
Authorized to work in the United States without sponsorship

Please note: The description is intended to provide a brief overview of the position. It’s not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.

Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled.

About the Company

Envoy Air

Regional carrier for American Airlines

Envoy Air is a wholly owned subsidiary of American Airlines Group that operates regional air service to support the American Airlines network. It runs more than 160 aircraft on about 875 daily flights to over 160 destinations, mostly under the American Eagle brand and livery. Its 20,000+ employees provide regional flight operations and ground-handling services for many American flights. The company’s aim is to carry passengers regionally for American Airlines and to provide ground-support to keep American’s operations running smoothly across its network.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Irving, TX
Founded: 1998

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