RCA Leader

Job Description Summary

The RCA Leader owns the end-to-end execution of Root Cause Analysis (RCA) investigations assigned by the Quality Leader following a "Mandatory RCA" determination through the screening matrix. As a senior individual contributor (SPB3), the RCA Leader is expected not only to lead individual investigations to a high technical standard, but also to strengthen overall RCA capability by identifying systemic process gaps, mentoring less experienced practitioners, and driving consistency in RCA methodology and execution across regions.

RCA Leaders are formally assigned within Quality Suite upon completion of the required RCA Leader training. The role carries accountability for RCA process execution and compliance and is subject to regional governance, oversight, and audit requirements.

Job Description

Roles and Responsibilities

• Accept RCA/Issue assignments from the Quality Leader once initiated in Quality Suite, with the RCA/Issue number linked back to the case in ServiceMax.
• Lead the full RCA lifecycle per the Global RCA RASCI and RCA Process Map, including:
  • Kick-off meeting within 24 hours of RCA initiation.
  • 24-hour containment action.
  • D1–D4 (Problem definition, team, containment) completed within 30 days.
  • D5–D6 (Root cause, corrective action, validation) completed within 60 days.
  • D7–D8 (Prevention, closure, recognition) completed within 90 days.
• Facilitate Weekly Governance Reviews to track progress and escalate blockers.
• Ensure organizational learning is captured, documented, and shared.

Process & Quality Governance

• Verify screening matrix outputs when needed and support the Quality Leader in confirming an RCA is correctly scoped as Mandatory vs. NCA/Issue.
• Maintain complete, audit-ready documentation in Quality Suite / Documentum (EDMS), ensuring evidence supports each escalation levels.
• Partner with RCA Approvers to ensure findings and corrective actions meet sign-off criteria before closure.
• Identify recurring failure patterns across cases and feed insights back into site/regional RCA criteria and training content.

Cross-Functional Collaboration

• Work closely with Quality Leaders, L2 Teams, Field Service, Product Engineering, Controls Engineering, and R&D to gather evidence, validate hypotheses, and implement corrective actions.
• Act as a technical resource and mentor for new or less experienced RCA practitioners within the region.
• Support training delivery/communication of the Global RCA RASCI and RCA Process Map to site/regional personnel, as directed by the Regional Quality Leader.

Required Qualifications

• Bachelor's Degree in Engineering or a related technical field, or equivalent practical experience.
• Completion of GE Vernova RCA Leader training (mandatory prior to formal assignment in Quality Suite).
• 8 years of total experience leading structured problem-solving and root cause investigations (8D, 5 Whys, Fishbone, or equivalent methodologies), managing multiple concurrent investigations against firm 30/60/90-day deadlines, and utilizing quality management systems such as Quality Suite, Documentum/EDMS, and ServiceMax, with the ability to quickly learn new tools and systems.
• Strong facilitation and stakeholder-management skills across engineering, quality, and field teams.
• Clear, structured written and verbal communication for technical and leadership audiences.

Desired Characteristics

• Prior experience as an RCA practitioner or Quality Engineer in power conversion, renewable energy, or industrial equipment.
• Familiarity with ISO quality standards and ‘Impact’ criteria determination (direct cause classification).
• Experience mentoring or training junior investigators.
• Track record of driving process improvement beyond individual case closure (e.g., updating regional RCA criteria).
• Working knowledge of reliability concepts (failure modes, population impact, containment strategy).

Key Measures of Success

• Timeliness: % of RCAs meeting the 24-hour initiation rule and D1–D8 milestone deadlines (30/60/90 days).
• Quality of Investigation: Audit pass rate on RCA documentation completeness and evidence traceability.
• Recurrence Reduction: Measurable decrease in repeat/re-opened RCAs for similar failure modes.
• Organizational Learning: Evidence of findings applied beyond the immediate case (e.g., updated criteria, shared lessons).
• Process Contribution: Demonstrated contribution to improving regional RCA practices, training, or mentoring beyond individually assigned cases (reflecting SPB3 scope).

Additional Information

For candidates applying to a U.S. based position, the pay range for this position is between $113,200.00 and $188,800.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.Bonus eligibility: discretionary annual bonus.This posting is expected to remain open for at least seven days after it was posted on October 06, 2026.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.