Director Product Management - Source-to-Pay

Job Description

QAD is looking for a senior product leader to own and advance our Procure-to-Pay and Supplier Relationship Management product strategy for manufacturers.

This role will lead the end-to-end product vision for supplier-facing workflows across sourcing, supplier onboarding, supplier collaboration, purchase order execution, supplier risk, procurement automation, invoice collaboration, and AI-powered decisioning. The objective is to build a modern, workflow-led procurement suite that helps manufacturers improve supply continuity, reduce supplier risk, control material costs, and automate manual procurement work.

This is not a traditional module-owner role. We are looking for a product leader who can think across the full manufacturing procurement workflow, connect SRM with ERP execution, and define how AI agents can help procurement teams move from reactive follow-up to proactive supplier and supply-chain decisioning.

The role will work closely with engineering, AI, platform, sales, services, customer success, and executive leadership to shape the roadmap, commercial packaging, customer adoption, and long-term product differentiation.

Key Responsibilities

Own the Procure-to-Pay and Supplier Intelligence Product Strategy

• Define the product vision and roadmap for QAD’s Procure-to-Pay, SRM, supplier collaboration, and supplier intelligence capabilities.

• Build a clear product strategy that connects SRM, sourcing, supplier management, PO collaboration, invoice workflows, ERP execution, and AI agents.

• Identify the highest-value manufacturing procurement use cases, including supplier delay handling, supplier risk management, sourcing optimization, purchase order change management, and supplier performance improvement.

• Translate customer pain points into differentiated product capabilities and commercially compelling offerings.

• Partner with GTM teams to position SRM and Procure-to-Pay as a strategic workflow suite for manufacturers.

Lead End-to-End Workflow Product Management

• Own the complete Source/Procure-to-Pay workflow from supplier discovery and onboarding through sourcing, PO execution, supplier collaboration, receiving, invoice matching, and supplier performance.

• Work across ERP, SRM, procurement, supply chain, quality, finance, and AI teams to ensure the workflow is connected end to end.

• Identify where procurement users experience friction, manual work, poor visibility, or delayed decisions, and turn those into roadmap priorities.

• Create clear product requirements, workflow maps, customer journeys, and measurable business outcomes.

• Drive alignment between workflow needs, platform capabilities, integrations, data model, and user experience.

Build AI Agent and Decision Service Capabilities

• Define how AI agents should support procurement users across sourcing, supplier collaboration, exception handling, risk monitoring, and decision support.

• Identify agent use cases that can reduce manual follow-up, improve supplier responsiveness, recommend alternatives, and accelerate procurement decisions.

• Partner with AI and data teams to define the context, permissions, guardrails, workflows, and approval paths required for safe agent execution.

• Build capabilities that move from insight to recommendation to governed action.

• Help define procurement-related Decision Services, starting with high-value use cases such as supplier delay handling and supplier risk response.

Drive Customer and Market Understanding

• Spend significant time with manufacturing customers, procurement leaders, supply chain leaders, finance leaders, and suppliers to understand real-world workflows.

• Develop a strong point of view on direct materials procurement, supplier collaboration, supplier quality, risk, and cost management.

• Understand competitive offerings across SRM, source-to-pay, direct procurement, supplier collaboration, and procurement orchestration.

• Use customer feedback, win/loss insights, product analytics, and market research to shape roadmap priorities.

• Partner with sales and customer success to improve adoption, attach, retention, and expansion.

Partner Across the Business

• Work with engineering to deliver scalable, reliable, and configurable product capabilities.

• Work with platform and integration teams to ensure procurement workflows connect cleanly with ERP, finance, supplier, and third-party systems.

• Work with sales and marketing to create clear messaging, packaging, demos, and value stories.

• Work with services and customer success to simplify implementation and accelerate customer outcomes.

• Provide executive-level visibility into roadmap, adoption, risks, and investment priorities.

What Success Looks Like

In the first 6 months, success will include:

• Clear product strategy and roadmap for Procure-to-Pay, SRM, supplier collaboration, and AI agents.

• Prioritized set of high-value procurement workflows and Decision Services.

• Strong alignment across product, engineering, AI, sales, services, and customer success.

• Customer-validated use cases for supplier delay handling, supplier risk, sourcing, and PO collaboration.

• Clear commercial positioning for SRM and Procure-to-Pay in manufacturing accounts.

In the first 12 months, success will include:

• Delivery of meaningful workflow improvements that reduce manual procurement effort and improve supplier visibility.

• Initial AI agent capabilities embedded into procurement workflows.

• Increased SRM attach and adoption across targeted customer segments.

• Stronger product differentiation for QAD in direct materials and manufacturing procurement.

• A repeatable roadmap and operating model for workflow-led product management.

Qualifications

Required Qualifications

• 8+ years of product management experience in enterprise software.

• Well-versed in AI PDLC 

• 4+ years of experience in procurement, source-to-pay, procure-to-pay, SRM, supplier collaboration, supply chain, ERP, or related enterprise workflows.

• Strong understanding of direct or complex procurement processes, ideally in manufacturing.

• Experience building products that span multiple users, systems, workflows, and approval paths.

• Ability to translate complex business processes into simple, scalable product experiences.

• Strong customer discovery, roadmap planning, prioritization, and stakeholder management skills.

• Experience working closely with engineering teams in an agile product development environment.

• Ability to influence cross-functional teams without relying only on formal authority.

• Strong executive communication skills and ability to simplify complex topics for senior audiences.

Preferred Qualifications

• Experience with direct materials procurement, BOM-driven sourcing, supplier collaboration, supplier risk, supplier quality, or manufacturing supply chains.

• Experience with enterprise ERP systems such as QAD, SAP, Oracle, Infor, Epicor, Microsoft Dynamics, or similar platforms.

• Experience with SRM, source-to-pay, procurement orchestration, AP automation, supplier portals, or supplier networks.

• Experience building AI, automation, workflow, or decision-support capabilities.

• Experience working with mid-market or enterprise manufacturers.

• Experience from companies in procurement, supply chain, ERP, or manufacturing software.

Ideal Candidate Profile

The ideal candidate has built enterprise procurement or supplier collaboration products and understands the difference between generic P2P automation and manufacturing procurement execution.

They should be comfortable talking to a procurement leader about supplier risk, a plant leader about material shortages, a CFO about working capital and cost, an IT leader about ERP integration, and an AI team about how agents should safely act inside procurement workflows.

They are strategic enough to define the future of the suite, but hands-on enough to write product requirements, run customer discovery, inspect workflows, challenge engineering trade-offs, and help sales win deals.

Key Attributes

• Strong ownership mindset.

• Deep curiosity about manufacturing and procurement workflows.

• Ability to operate across strategy and execution.

• Comfortable with ambiguity and transformation.

• Strong commercial instincts.

• Clear communicator.

• Customer-backward thinker.

• Practical approach to AI and automation.

• Bias toward measurable business outcomes.

Additional Information

• Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance.
• Opportunity to join a growing business, launching into its next phase of expansion and transformation.
• Collaborative culture of smart and hard-working people who support one another to get the job done.
• An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy.
• Compensation packages based on experience and desired skill set

About QAD:

QAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars — Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) — QAD | Redzone helps manufacturers operate with Champion Pace, achieving measurable productivity, resilience, and growth in just 90 days.

QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.