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Atrium Health

Operates hospitals and care network

Medical Assistant 2

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Part-timeCharlotte, NC, USAIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • For Greater Charlotte and Wake Forest, completion of an accredited Medical Assistant program, structured clinical military training documented per DD214, or EMT qualification is required.
  • For IL/WI and Floyd & Navicent divisions, completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time Medical Assistant experience within the last five years, is required.
  • Greater Charlotte and Wake Forest require current American Heart Association Basic Life Support certification; Wake Forest also lists specified Medical Assistant certifications and may require Pediatric Emergency Assessment, Recognition, and Stabilization within one year in select areas.
  • IL/WI and Floyd & Navicent require Basic Life Support for Healthcare Providers certification from the American Heart Association within 45 days unless the department leader determines it is not required.
  • Successful completion of Atrium Health’s competency assessment is required for Greater Charlotte and Wake Forest.
  • No prior experience is required.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Proficient computer skills, including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical record systems.
  • Must be able to perform the physical activities of the role throughout the workday, including sitting, standing, walking, lifting, squatting, bending, twisting, crawling, kneeling, climbing, and reaching above the shoulders.
  • Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when a patient cannot assist, patient-handling equipment is expected to be used with at least one other team member when available.
  • Must have functional speech, vision, hearing, and touch, with the ability to use fine-hand manipulation skills.
  • Must be able to operate all equipment necessary to perform the job.
  • Will be frequently exposed to mechanical, electrical, chemical, blood, and body-fluid hazards and must wear protective clothing and equipment as needed.
  • Must be available to work at least four shifts every six weeks, with open availability for weekdays, weekends, and holidays.
  • Must demonstrate knowledge and skills for age-appropriate patient care, including knowledge of growth and development across the lifespan and the ability to assess and interpret patient information to identify and provide for age-specific needs according to department policies and procedures.

Responsibilities

  • Adhere to the Medical Assistant scope of practice, follow policies and procedures, and maintain training and competency based on the specialty while providing patient care.
  • Perform rooming and visit tasks, including taking vital signs, medication reconciliation, collecting medical history, health maintenance, allergy review, and screenings for depression, suicide, falls, and social drivers of health.
  • Assist providers with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparing laboratory orders and requisitions, and tracking results.
  • Perform point-of-care testing per standing or provider order and complete Clinical Laboratory Improvement Amendments-approved waived laboratory tests and practice-specific diagnostic testing in accordance with CLIA standards.
  • Safely administer medications and vaccines according to the rights of medication administration.
  • Perform other duties as assigned, including medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Cross-train to perform duties relevant to the specialty or clinic practice within the Medical Assistant scope of practice.
  • Communicate effectively and promptly, work as a team, and escalate issues appropriately.
  • Maintain a clean work environment by cleaning instruments and equipment appropriately and ensuring equipment and supplies are in working order and areas are stocked.

About the Company

Atrium Health

Operates hospitals and care network

Atrium Health is a nonprofit health system serving the southeastern United States with a network of hospitals, clinics, and care sites. It offers primary care, specialty care, rehabilitation, and cancer treatment across more than 1,400 locations, including 40 hospitals. Patients use MyAtriumHealth, a digital portal for scheduling and paying bills, and some care is delivered at home through programs like Levine Children’s. Its goal is to provide accessible, coordinated healthcare across its region while supporting patients with digital tools and broad services, differentiating itself by scale, nonprofit mission, and home-based hospital-level care.

Company size
10,001+
Company stage
Grant
Total funding
$31.6M
Headquarters
Charlotte, NC
Founded
1940

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