Client Success Lead
About the job
- At least 6 years of progressive experience in Client Success or Account Management, including managing enterprise or fintech clients in complex operational environments.
- A proven track record in banking, digital banking, fintech, SaaS, or software.
- Hands-on experience working within Risk and Compliance frameworks to manage client portfolios safely.
- Ability to use data, including financial projections and health scores, to drive operational results.
- Ability to manage international portfolios and work effectively across diverse, global teams.
- Fluency in English.
- Proactively identify opportunities to improve client adoption and operational efficiency.
- Build trusted relationships with client stakeholders to ensure a high-quality service experience.
- Support initiatives that drive Net Revenue Retention through client engagement and product adoption.
- Identify opportunities to expand accounts through cross-selling and upselling additional Pave services.
- Identify operational bottlenecks and implement scalable solutions to improve service delivery.
- Contribute to internal operational documentation and knowledge bases.
- Represent the voice of the customer internally, working with Engineering, Operations, and Compliance to prioritize client-critical initiatives and influence the product roadmap.
- Work with Risk and Compliance teams to ensure client activities and expansions align with regulatory standards.
- Monitor client usage patterns and health scores to support proactive operational and resourcing decisions.
- Design, implement, and optimize Client Success workflows and strategies to improve efficiency and support data-driven decisions.
- Contribute to internal knowledge-sharing and build playbooks for onboarding, adoption, and revenue generation.
- Mandarin or another additional language.
About the company
Pave Bank provides a 24/7 global banking platform for businesses with multi-asset and multi-currency support. It uses programmable banking to automate and customize financial processes in real time, letting clients manage assets and currency conversions in one place. The bank differentiates itself with full reserve banking, strong security, and governance, offering more control than typical fintech APIs. Its goal is to turn idle cash and assets into efficiently managed resources on a secure, globally accessible platform.
Company Size
51-200
Company Stage
Series A
Total Funding
$44.2M
Headquarters
Singapore
Founded
2023
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Simplify's Take
What believers are saying
- Accel led Pave’s October 2025 $39 million round, signaling investor conviction.
- Pave claimed profitability in seven of its first nine months, supporting efficiency.
- September 25, 2026 Tether and GFTN partnership expands Pave’s institutional network and visibility.
What critics are saying
- Pave Bank’s Georgian licensing bottlenecks expansion into UAE, US, Hong Kong, and EEA.
- Bybit’s January 2026 interest ties Pave to exchange-linked AML and reputation scrutiny.
- If regulators restrict digital-asset banking, Pave loses its core bridge-and-automation thesis.
What makes Pave Bank unique
- Pave Bank unifies fiat banking, digital assets, FX, cards, and treasury under one license.
- Its programmable rails automate settlements and compliance beyond standard banking APIs.
- A Georgian commercial banking license gives Pave regulated credibility missing from crypto-native rivals.
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10%Tether, Pave Bank, and GFTN launch a five-year Georgia-Singapore Fintech Scholars Programme. September 25, 2026 By: CryptoNews Stablecoin issuer Tether, digital-native lender Pave Bank, and cross-border fintech organization GFTN signed a memorandum of understanding to launch the Georgia-Singapore Fintech Scholars Programme, according to GFTN's announcement. The programme is a five-year educational exchange set to begin in January 2027, described by the organizers as the first institutional higher-education exchange and privately funded fintech scholarship connecting Georgia and Singapore. Disclaimer: This content is provided via CryptoNews and third-party sources. Tothemoon does not create, verify, or endorse this content and makes no guarantees as to its accuracy. The content of this article solely reflects the author's opinion and does not represent the platform in any capacity. It is provided for informational purposes only and is not investment advice. September 25, 2026 TL;DR MeshWallet says it has closed a $10 million private funding round. The wallet focuses on gasless USDT transfers on... September 25, 2026 A whitehat operation moved 23,155 NFTs to safety after a flaw in Limit Break's Payment Processor V2 exposed lingering wallet... September 25, 2026 A flaw in Limit Break's Payment Processor V2 put old Magic Eden Ethereum listings at risk, prompting a whitehat rescue... September 25, 2026 Bitcoin price fell to about $83,450 on Sep. 25 after a rally above $87,000 earlier in the week gave way... September 25, 2026 Pullback or reversal? Here's what the charts suggest for BTC.
US seizes $84M tied to Tether and Bitfinex in major banking crackdown. Regulation September 25, 2026 By: CryptoNews The U.S. Department of Justice has seized about $84.2 million from bank accounts linked to Capstone, a payment firm that handled hundreds of millions of dollars for Tether and Bitfinex But the seizure goes beyond the stablecoin giant, as EQIBank says around 80% of its funds are frozen and warns that its operations could collapse. Disclaimer: This content is provided via CryptoNews and third-party sources. Tothemoon does not create, verify, or endorse this content and makes no guarantees as to its accuracy. The content of this article solely reflects the author's opinion and does not represent the platform in any capacity. It is provided for informational purposes only and is not investment advice. September 25, 2026 TL;DR MeshWallet says it has closed a $10 million private funding round. The wallet focuses on gasless USDT transfers on... September 25, 2026 A whitehat operation moved 23,155 NFTs to safety after a flaw in Limit Break's Payment Processor V2 exposed lingering wallet... September 25, 2026 A flaw in Limit Break's Payment Processor V2 put old Magic Eden Ethereum listings at risk, prompting a whitehat rescue... September 25, 2026 Bitcoin price fell to about $83,450 on Sep. 25 after a rally above $87,000 earlier in the week gave way... September 25, 2026 Stablecoin issuer Tether, digital-native lender Pave Bank, and cross-border fintech organization GFTN signed a memorandum of understanding to launch the...
Bybit is exploring a potential move into neobanking, following industry trends towards crypto-TradFi convergence. The exchange has reportedly shown interest in Pave Bank, a Georgian digital bank that raised $39 million in Series A funding in 2025 from investors including Tether Investments. Industry experts caution that whilst many exchanges have experimented with bank-like features, full-service banking brings substantial regulatory burdens including capital requirements and sanctions enforcement. Retail users may face increased friction from stricter KYC procedures if Bybit pursues this route. Founded in 2023, Pave Bank positions itself as a programmable bank combining crypto and fiat services and holds a digital banking licence from the National Bank of Georgia. Bybit declined to provide further details on its neobank plans.
Founded in 2023 by Salim Dhanani, Simon Vans Colina, and Dmitry Bocharov, Pave Bank operates under a licence from the National Bank of Georgia.
Pave Bank raises $39M led by Accel, Tether to expand programmable banking. The Singapore-based digital bank plans to broaden its crypto and fiat offerings for institutional clients, citing growing demand for programmable finance. Fintech Pave Bank has raised $39 million in a Series A funding round led by venture capital firm Accel. The company offers programmable banking solutions for businesses, combining crypto and fiat services. The round included participation from Tether Investments, Wintermute, Quona Capital, Helios Digital Ventures, Yolo Investments, Kazea Capital, Financial Technology, and GC&H Investments, bringing the company's total funding to about $45 million, according to the Economic Times. Founded in 2023 by fintech veterans Simon Vans-Colina, Salim Dhanani, and Dmitry Bocharov, Pave Bank provides institutional and corporate clients with both traditional and programmable banking services, while also facilitating transactions involving digital assets. Programmable banking services allow businesses to automate financial operations such as payments, transfers, and treasury management through application programming interfaces (APIs) or smart contracts built on digital infrastructure. Pave Bank is headquartered in Singapore, with a Georgian banking license and a London office. The startup has plans to expand into the United Arab Emirates, Hong Kong, and the European Economic Area. Traditional finance doubles down on blockchain infrastructure. Major financial institutions continue to back blockchain-based payment and settlement platforms as regulatory clarity improves in key markets such as the US and Europe. In September, blockchain payments company Fnality secured $136 million in a Series C funding round led by Bank of America, Citi, Temasek, KBC Group, WisdomTree, and Tradeweb. The round was also joined by returning investors, including Santander, Barclays, UBS, and Goldman Sachs. On Oct. 9, BVNK, a stablecoin infrastructure company based in London, announced an investment from Citi Ventures, the venture arm of Citigroup. The company's co-founder, Chris Harmse, said the deal valued the company at more than $750 million.