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eClerx

Data analytics and BPM outsourcing services

Process Manager

Data AnalysisConfirmed live in the last 24 hours
Full-timeNo salary listedIn-person

About the Job

Requirements

  • Education: Bachelor degree in Analytics, Data Science, Business, Statistics, or a related field.
  • 5+ years of hands-on experience as a Tableau Developer.
  • Demonstrable expertise in data modeling principles and practices within Tableau, including understanding of relationships, cardinality, cross-filter direction, and custom SQL for data transformation.
  • Strong proficiency in SQL, including extensive experience with all types of SQL window functions (e.g., analytic, ranking, aggregate, value, distribution functions).
  • Experience in integrating outputs from machine learning models into Tableau reports and dashboards.
  • Experience working with various data sources (SQL Server, Azure Synapse, Excel, SharePoint, APIs, etc.).
  • Excellent analytical and problem-solving skills, with a keen eye for detail.
  • Strong communication skills, with the ability to articulate technical concepts to non-technical stakeholders and provide clear requirements to data engineers.
  • Ability to work independently and as part of a team, managing multiple priorities in a fast-paced environment.
  • A strong commitment to independent work and problem solving, without reliance on generative AI tools.

Responsibilities

  • Design, develop, and maintain interactive and visually appealing Tableau dashboards and reports that provide actionable insights to business stakeholders.
  • Develop complex calculated formulas and measures to create sophisticated calculations and aggregations within Tableau models.
  • Proficiently apply various SQL window functions (e.g., ROW_NUMBER (), RANK (), LAG (), LEAD (), NTILE (), Loop, etc.) to transform and prepare data for Tableau consumption.
  • Lead and execute data modeling efforts within Tableau, ensuring optimal performance, scalability, and data integrity (e.g., star schema, snowflake schema, relationships, hierarchies).
  • Collaborate directly with business users to gather and understand reporting requirements, translating them into technical specifications and compelling dashboard designs.
  • Design and implement complex charts and visualizations, including Sankey diagrams, Step charts, drill down charts, dynamic charts (dynamic KPI and Dimension using field parameter) where number of charts or kpi’s and dimensions in a chart can be altered to represent intricate data flows and trends.
  • Integrate and present outputs from machine learning models within Tableau reports and dashboards.
  • Architect and design end-to-end Tableau solutions, considering data sources, data transformation, data models, security, and deployment strategies.
  • Provide clear and concise data requirements and specifications to data engineers for data ingestion, transformation, and warehousing initiatives.
  • Optimize Tableau reports and dashboards for performance; including query optimization, data source connectivity, and visual rendering.
  • Perform thorough data validation and quality checks to ensure accuracy and reliability of reports.
  • Stay up-to-date with the latest Tableau features, industry trends, and best practices.
  • Act as a subject matter expert for Tableau within the organization, providing guidance and support to other team members.
  • Demonstrate the ability to independently research, analyze, and solve complex problems without reliance on generative AI tools.

Desired Qualifications

  • Experience with Azure data services or Alteryx (Azure Data Factory, Azure Synapse Analytics, and Azure SQL Database).
  • Experience of data warehousing and ETL processes.
  • Hands on Experience of Python for NLP, Deep learning, Computer Vision and Classification Techniques is a plus.
  • Experience with other BI tools (e.g., Power BI, QlikView) is a plus.
  • Relevant Tableau certifications.
  • Experience of working with data that belongs to a process, such as manufacturing, supply chain, or business workflows.
  • Soft Skills: Should be a Team player.
  • Exceptional problem-solving and critical-thinking abilities.
  • A proactive and collaborative mindset, with a focus on continuous improvement.

About the Company

eClerx

Data analytics and BPM outsourcing services

eClerx Services Ltd. provides business process management and data analytics services to clients worldwide, focusing on financial services, telecom, retail, and technology. It helps clients by managing and optimizing data-intensive processes, acting as an extension of their operations through data management, automation, analytics, and consulting. Its offerings cover trade lifecycle management, risk and compliance in financial markets, digital services like content creation and e-commerce analytics, and customer operations optimization. Its differentiator is combining deep domain knowledge with data-driven insights and it pursues growth through strategic acquisitions, such as Personiv, to expand back-office and customer support capabilities, with the goal of helping clients run efficient, data-driven processes while focusing on core business.

Company size
10,001+
Company stage
IPO
Headquarters
Mumbai, India
Founded
2000

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