Operations Specialist
TMGM
Operations Specialist
TMGM
Global online CFD trading across assets
TMGM · Dubai, United Arab Emirates · — · Posted 2026-10-27
Workplace: on_site
Department: Broker Operations
Join TMGM, a globally renowned multi-asset financial services provider headquartered in Sydney since
2013. We specialize in clearing and broking services, offering clients access to over 12,000 tradeable
products, including Forex, CFDs, equities, and bonds. TMGM is proud to be the Official Partner of Chelsea
Football Club and the Brooklyn Nets in 2025, partnering with iconic global brands to drive innovation and
engagement in both financial and sporting arenas.
About the role
TMGM are looking for an Operations Specialist to support our CFD trading clients across the MENA region. You
will take ownership of client operational matters, work closely with internal teams, and ensure requests are
handled accurately and on time.
Key responsibilities
• Handle client account enquiries, account maintenance, onboarding, and verification requests.
• Coordinate KYC documentation in line with internal procedures.
• Own operational cases through to resolution, working with Compliance, Client Support, Funding, Risk,
Trading, IT, and other teams.
• Review requests, monitor account activity, and escalate unusual or high-risk cases when needed.
• Carry out operational checks, reconciliations, investigations, and internal reporting.
• Investigate discrepancies and system-related exceptions.
• Maintain accurate records and support improvements to workflows and internal controls.
• Assist with ad hoc operational projects and business needs.
At least one year of experience in the CFD, Forex, or online trading industry.
• Experience in brokerage operations, trading operations, client operations, back office, or a similar role is
strongly preferred.
• Understanding of account opening, trading-related processes, and operational risk.
• Familiarity with MT4/MT5 and brokerage CRM or back-office systems is an advantage.
• Strong attention to detail, problem-solving skills, and the ability to manage multiple cases independently.
• Clear communication skills and the ability to coordinate across teams.
• Fluency in Hindi and English, both written and spoken.
Why TMGM?
• Join an industry leader with global brand partnerships and ambitious growth plans.
• Be part of a dynamic, collaborative, and results-driven team.
• Drive meaningful impact at the intersection of finance and sport.
• Competitive remuneration and professional development opportunities.
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TMGM operates as a global online trading platform that offers CFD trading across multiple asset classes, including Forex, Shares, Precious Metals, Energies, Indices, and Futures. It serves as Chelsea FC's Official Regional Online Forex and Trading Partner in the Asia Pacific region. Traders access TMGM’s platform to execute CFD trades with the company handling the underlying trading infrastructure, technology, and customer support so users can focus on making informed investment decisions. The platform has a worldwide presence with headquarters in Sydney and a team of over 500 employees across three continents. TMGM differentiates itself through its association with Chelsea FC in the APAC market, its large regional footprint, and a service model designed to simplify direct CFD trading while providing robust support and resources. The company’s goal is to help investors manage their portfolios efficiently, access a wide range of products, and grow as a trusted CFD trading provider.
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