Office Manager

Job Description

We build. We create impact.

As an Office Manager based in Tokyo, you'll be responsible for ensuring the smooth day-to-day operations of our new Japan office and Customer Experience Center (CEC), creating a professional and welcoming environment for employees, customers, and visitors. In this hands-on, 60% part-time, fully office-based role, you'll also play a key role in establishing effective site processes and delivering a high-quality customer and visitor experience.

Key responsibilities include:

• Ensure the smooth day-to-day running of the Tokyo office, maintaining a professional, welcoming, and well-organized workplace.
• Manage office supplies, facilities, and relationships with local suppliers and service providers to ensure reliable and effective site operations.
• Coordinate supplier administration and invoices in collaboration with the Finance team, supporting accurate and timely processing.
• Oversee incoming and outgoing shipments, mail, couriers, and deliveries to support business and office requirements.
• Deliver a high-quality visitor experience by welcoming customers and guests, coordinating Customer Experience Center visits, and ensuring meeting and demonstration spaces are presented to a high standard.
• Support local meetings, events, and general administrative needs, coordinating logistics and responding proactively to changing priorities.
• Establish and continuously improve office and site processes as the new location develops, identifying practical ways to enhance efficiency and the employee and visitor experience.

Qualifications

You bring:

• Previous experience in office management or a similar administrative or coordination role.
• Strong organizational skills and a proactive, reliable, and hands-on approach.
• A strong service mindset, with excellent attention to detail and a commitment to creating a positive workplace and visitor experience.
• Confidence in managing suppliers, service providers, and multiple priorities in a fast-paced environment.
• Fluent Japanese and good spoken English, enabling effective communication in a local and international environment.
• Comfort working collaboratively with colleagues across different functions and cultures.
• Availability to work 60% part-time and fully on-site in our Tokyo office, as regular presence is essential to support office operations, deliveries, and customer visits.

Additional Information

We innovate. We help communities thrive.

Vusion has an international presence in 19 countries. In joining us, you’ll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers.

The work is fast paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce—together.

We feel supported. You will too.

Vusion is a place where people feel safe, happy, and respected. We offer programs and benefits to support you in whatever comes next in your life, including:

• Health insurance
• 20 days of annual leave
• 3 additional days of leave for employees with children under the age of 12