Delivery Hero

Global online food delivery marketplace

Partner Service Agent

Customer SupportConfirmed live in the last 24 hours

Part-timeDhaka, BangladeshNo salary listedIn-person

About the Job

Requirements

Must have problem-solving skills and follow timelines when assigned tasks.
Must be able to maintain a typing speed of 30–50 words per minute for live chat.
Must be able to follow the order-processing system from the back end.
Must have successfully completed HSC/A levels.
Good typing skills are required.
Strong communication skills are required.
Must be adaptable to frequent changes.

Responsibilities

Attend inbound and outbound chats and calls to solve customer issues.
Manage live chat.
Work six days per week, six hours per day, in different shifts.

Job Description

Job Responsibilities

Attending inbound and outbound chats/calls solving customer issues.
Must have problem-solving skills and follow timeline when assigned for task.
Managing live chat maintaining a typing speed of 30-50 words per minutes.
Able to follow order processing system from the back end.
Willing to work 6 days and 6 hours per day in different shifts.

What we expect from you

You have successfully completed HSC/A levels
Good typing skills.
Strong in communications skills.
We are dynamic, you need to be a doer and adapt constantly to many changes.

Qualifications

Additional Information

Compensation: N/A to 11000 (BDT) (MONTHLY)

About the Company

Delivery Hero

Global online food delivery marketplace

Delivery Hero SE runs a global online marketplace for food delivery and on-demand services. It connects customers with restaurants, local shops, and delivery-only Dmarts through mobile apps and websites, with orders placed and paid online and deliveries handled by its logistics network. The platform makes money mainly from commissions on each order, delivery fees, advertising, and quick-commerce services for groceries and household items. Its approach combines a wide geographic reach with multiple lines of business (restaurant delivery, groceries, and logistics), often growing by acquiring local competitors, to control both the marketplace and delivery operations and capture a large share of local on-demand commerce.

Company size: 10,001+
Company stage: IPO
Headquarters: Berlin, Germany
Founded: 2011

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